AddressWho we are:
CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.
About this role:
We are seeking a highly motivated and detail-oriented Intern to join our Solution Sales Strategy & Operations team, focusing on supporting various processes within our Global Team. This position will involve collaborating closely with the Go-To-Market (GTM) team and will also extend to supporting the Solution Specialists and Field-Sales teams on campaign tracking, KPI reporting, and project management activities.
What you will do:
- Process Support:
- Campaign Tracking and Data Consolidation: Support the tracking of various campaigns and consolidate data for analysis.
- District Meeting Coordination: Assist in scheduling and organizing meetings with district teams for key touchpoints.
- Customer Churn Analysis: Assist in analyzing customer churn data to identify trends and opportunities for retention.
- Solution Go-To-Market (GTM) Efficiency Project: Assist in analyzing GTM results to derive actionable insights for improving efficiency.
- FAQ Repository Development: Build and maintain a repository of frequently asked questions related to licensing to improve customer support efficiency.
- Document solutions suggested to achieve objectives. Collaborate with cross functional teams to build repeatable systems and/or solutions.
- Analyze, synthesize, and provide insight from raw data. Think Strategical to assist in building durable systems for long-term benefit.
- Program KPI Reporting:
- Reporting on Key Initiatives: Help generate reports on key business initiatives for management review.
- Assist in tracking and documenting all relevant metrics outlined for each initiative.
- Presenting & Reporting:
- Assist in the weekly review of reports with internal teams to validate accuracy and outcomes.
- Pattern recognition: call out themes, trends, and patterns found in our efforts.
- Gather and provide cross-team feedback.
How you will stand out from the crowd:
- Strong attention to detail and organizational skills.
- Ability to work collaboratively in a fast-paced team environment.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office suite.
- Ability to deduce patterns and reasoning from large sets of data.
- Familiarity of the structure and demands of an IT organization.
- Familiarity with cloud infrastructure requirements.
- Preferred experience/exposure to CRM & BI tools such as Salesforce & Tableau.
- Excellent verbal and written communications skills, including presentation skills to all levels within the organization.
- Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment.
- A smart, bold but humble attitude to work collaboratively with CyberArk’ers across the organization.
- Preferred in-person in Newton, Massachusetts
- U.S. College Undergraduate
CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
The salary range for this position is $26-$30/hour.
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