It Communications Network Tech Ii/Iii/Senior

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state's largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.
Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country's fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
Summary
TheIT Communications Network Technician II/III/Senior is responsible for the installation and maintenance of organization-owned facilities, telecommunications and physical security systems including regular and emergency repair, testing and inspecting all facilities and equipment
Minimum Requirements
Level II

• Associate degree in electronic technology and 2 years related experience and or equivalent combination of education and experience.
• Proficient in electric and/or electronic theory, along with a general knowledge of math and science necessary to support various radio, telephone, physical security and telecommunications systems. Understanding of AC/DC theory and grounding practices. Functional knowledge of radio, telecommunications and physical security systems, installation practices and troubleshooting methods. Fundamentals in internet protocols (IP), basic networking, Ethernet functionality.
• Position requires individuals to be capable of operating 4X4 vehicles w/ standard transmissions on primitive roads where extremes of desert heat and high altitude snow and/or ice may be encountered

Level III

• Associates degree in electronic technology and 7 years related experience and or equivalent combination of education and experience.
• Comprehensive knowledge and skills in performing installation, testing, maintenance and repair of radio, telecommunications, physical security, telephony, data/IP networking and computing systems. Demonstrated proficiency or certification (CCNA or equiv.) in IP routing, switching and Ethernet functionality. Possess an effective understanding of electronic theory and circuit analysis.
• Position requires individuals to be capable of operating 4X4 vehicles w/ standard transmissions on primitive roads where extremes of desert heat and high altitude snow and/or ice may be encountered

Level Senior

• Associates degree in electronic technology and 10 years related experience and or equivalent combination of education and experience.
• Advanced knowledge and skills in performing installation, testing, maintenance and repair of radio, telecommunications, physical security, telephony, data/IP networking and computing systems. Demonstrated proficiency or certification (CCNA or equiv.) in IP routing, switching and Ethernet functionality. Possesses strong organizational, planning, and communications skills, both verbal and written. Has an extensive understanding of electrical systems, electronic theory and circuit analysis. Comprehensive knowledge and experience in telecommunications system architecture
• Position requires individuals to be capable of operating 4X4 vehicles w/ standard transmissions on primitive roads where extremes of desert heat and high altitude snow and/or ice may be encountered.

Major Accountabilities
Preferred Special Skills, Knowledge or Qualifications:

• Knowledge of service offerings; customer service principles; various computer software applications, PCs, operating systems, and other computer-related technologies.
• Ability to install chains; operate or utilize a variety of other types of snow equipment such as snowcats, snowmobiles, and snowshoes depending upon area of assignment; and work at remote locations
• Previous work experience requiring mechanical aptitude and the safe usage of common hand tools.
• Familiarity in Drafting or Computer Aided Drafting (CAD)
• Supervision of tower work crews to ensure safe work practices and quality installations.
• All technicians are expected to be available for call out 24/7days a week and to be able to work out of town or outside of primary reporting area.

1) Under no supervision, perform construction, maintenance and repair work on all types of radio, telecommunications, physical security, IP networking, computing and telephony equipment
2) Act as project lead on construction or maintenance projects of significant size and scope. Ensure milestones are met and provide updates on project status. Recommend modifications to project plan as needed. Represent assigned unit in projects or initiatives that involve other units.
3) Resolve failures and impairments of a moderately complex nature in a timely, effective and efficient manner.
4) Ensure corrective actions are taken to resolve system failures and impairments in a timely, effective and efficient manner.
5) Oversee the work of technicians, setting and adjusting the priorities as needed.
6) Track and report progress on assignments Provide information and/or produce reports to assist with project construction estimates as well as damage assessments reports, repair actions and implementation results.
7) Perform or oversee configuration of IP devices including addressing and routing. This may include drivers and settings of personal computers, network/file servers, printers and multi-function devices (MFD's) and wireless APs.
8) Position requires individuals to be capable of operating 4X4 vehicles w/ standard transmissions on primitive roads where extremes of desert heat and high altitude snow and/or ice may be encountered.
9) Act as team lead on construction or maintenance projects of significant size and scope.
10) Develop and provide process, system, equipment and technology training for other employees.
Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
Arizona Public Service is a smoke free workplace.
Location-Based Role:
This position requires employees to work at the (Location), with some flexibility. Flexibility will be determined with the hired employee and leadership.