It Category Manager – Remote

Symetra has an exciting opportunity to join our team as an IT Category Manager!

About the role

In this role, you will negotiate and procure IT-related technology, including Software, SaaS, hardware, professional services, Statements of Work, telecom, and all related peripherals. You will interpret highly complex contractual documentation, draft and negotiate modifications to existing agreements, and execute agreements. You will also generate market analysis, requests for proposals, perform competitive bids, lead contract negotiations, and support the business with ongoing supplier management and evaluation.

What you will do

• Negotiate, review, and draft moderate to highly sophisticated contracts, amendments, addendum, SOW’s, and project statements.
• Independently interpret contracts for the enterprise.
• Review vendor proposals, pricing and terms and conditions.
• Primary liaison with Law Department for legal issues, while fostering a collaborative business relationship.
• Apply industry level benchmarking and relevant data for negotiations.
• Advise management of contractual rights obligations and risks. Ensure ethical process and approach is used during all contract negotiations.
• Perform Request for Proposals, competitive bids, market analysis and supplier evaluations.
• Construct and develop logical sourcing strategies and fact-based options.
• Provide standardized process and documentation for all sourcing engagements.
• Perform market analysis, price benchmarking and supplier risk assessments.
• Handle all bidder communications, negotiations and required meetings. Facilitate all internal meetings and lead sourcing evaluation process.
• Work closely with IT and Business areas, recommending and developing repeatable and consistent processes within the framework of agreements to ensure metrics, processes and procedures are in place, and implemented to measure vendor performance and ensure optimum vendor delivery, service, quality and pricing.
• Work to improve internal processes to increase the overall vendor management capabilities of the organization. Contribute to the overall sourcing strategy and roadmap.
• Develop collaborative relationship internal business partners.
• Maintain high level understanding of business and project alignments.
• Secure and adapt engagement models, based on business level requirements.
• Implement sourcing plans and strategies for key categories of spend.
• Maintain and communicate all contract renewal, renegotiation, and term notices.
• Procure IT/technology, software, SaaS, hardware, and professional services (PO’s).
• Build Purchase Orders and procure goods.

Why Work at Symetra

Here’s what some of our employees have to say about why they work at Symetra:

“Symetra is a great place if you are looking for the opportunity to contribute, to grow, to be seen and valued.” Vernell K. – Auditor

“I love the focus on work-life balance and the overall encouragement to be who I am at work. I feel confident being myself here!” Jessica G – Email Marketing Specialist

What we offer you

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements.
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays.
• Give back to your community and double your impact through our company matching.
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $100,300 - $167,100 plus eligibility for annual bonus program

Your experience and skills

• Bachelor’s Degree or equivalent work experience required.
• 3-8 years of contract and vendor management work experience, specifically in the IT area required.
• Experience working with IT operations sourcing providers required.
• Strategic sourcing and project management experience required.
• Excellent written and verbal communication skills.
• Strong collaboration and negotiation skills.
• Highly organized and detail oriented.
• Contract development, interpretation, and maintenance skills.
• Certified Purchasing Manager (CPM), Certified Sourcing Professional (CSM), Certified Supplier Management Professional (CSMP), and/or Project Management Professional (PMP) designations preferred.
• Adept at problem solving and critical thinking.

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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