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Form of workShape the future today.
The world is changing. The question is, what will be our contribution to the outcome? We have set the pace in the field of mobility from the very beginning, and we will continue to do so. At Mercedes-Benz Vans, interdisciplinary teams are developing the mobility of tomorrow. Our goal is to make mobility safer, simpler, and more sustainable for people across the globe. Put your pioneering spirit to good use: This is your opportunity to make a contribution that extends far beyond your job title.
At Mercedes-Benz Vans, we offer you the perfect environment for your professional and personal growth. Cutting-edge training and promising career opportunities will help you to foster and expand your professional skill set as well as your individual strengths. Think, try, and thrive with us in collaborative work environments that spark game-changing concepts.
Job Overview:
Actively supports the business partner throughout the entire IT Demand Management process as 'One Face to the Customer'. Researches and initiate technical changes to improve/optimize Mercedes-Benz Vans' business processes. Provides IT support on an advanced technical basis using programming languages. Is responsible for creating and maintaining internal IT processes and documentation.
Responsibilities:
Use knowledge of, and experience with IT Demand Management and Business Consulting to research, analyze, support, and initiate technical changes to improv and optimize IT business processes and provides IT support on an advanced technical basis using programming languages. Is responsible for providing advanced technical IT support during incidents which require sophisticated analytical or problem-solving techniques to identify cause. Conducts analysis of client's business and functional requirements and binds them with business processes. Assesses scope and impact of client business needs. Provides ideas of improvement and assists with formal requirement documentation. Develops changes and solutions using programming languages (Ex: C#, Java, Python, SQL, etc). Leads IT projects with participant group. Interprets and explains information to audiences who are not familiar with the subject matter. Creates and manages timelines and implementation plans. Studies the impact and benefits of technology. Devises solutions based on limited information and uses experience to identify solutions or to adapt existing approaches to resolve issues. Selects and applies analysis methods (actual analysis). Determines a course of action based on guidelines and modifies processes and methods as required. Determines the target state by applying creative, agile methods and procedures. Uses evaluation, judgment, and interpretation to select right course of action, which may impact the longer term. Organizes and leads workshops to derive the target solution on the basis of the target state. Coordination of the involved areas (IT and Business Partner) during the development, testing and rollout of the target solution. Improves internal IT processes (ex: Incident Management) and associated documentation. Supports thorough problem management as the coordinator after incidents including in-depth Root Cause Analysis, Countermeasures and Solution planning. May support and guide less experienced team members. Participate in the plant expansion and other projects. Participate in regular scheduled team meetings. Performs other duties as assigned.
Qualifications
Bachelor's degree (or foreign equivalent) in Electronics Engineering, Computer Science, Information Technology, or a related field, plus three (3) years of experience evidencing demonstrable ability to perform stated job duties. New hires subject to drug test/background check. 40 hours per week with hybrid work schedule and scheduled on-call rotations for after hours and weekend support.
If you have experience in the above and are interested in joining an outstanding company we welcome you to apply. The division Mercedes-Benz Vans is world renown for quality and innovative products.
EXCELLENT COMPENSATION & BENEFITS PLAN WITH 401k MATCHING
Mercedes-Benz Vans, LLC ("MBV") is a plant in Ladson, South Carolina that assembles Sprinter vans for the U.S. and Canadian market under the brands Mercedes-Benz and Freightliner. The midsize Mercedes-Benz Metris vans are also reassembled at this location.
Mercedes-Benz Vans, LLC has invested more than 500 million U.S. dollars in the new Sprinter plant, which officially opened in 2018. Today the MBV facility provides more than 1,600 jobs and supports at least 600 additional jobs in the region through its suppliers. More than 200,000 Sprinter and Metris vans have been assembled in North Charleston and delivered to destinations across the U.S. since 2006. Therefore, MBV celebrates a 15-year legacy of SKD production in 2021. The U.S. is the second largest market for Sprinter vans, after Germany.
Mercedes-Benz Vans, LLC is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, sex (including pregnancy, gender identity, and sexual orientation),age, national origin, religion, marital status, veteran status, physical or other disability, genetic information, or any other characteristic protected by federal, state or local law.
