Address
Form of workStart a career and Get More in Return®. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. At Jackson Hewitt, you'll find work that works for you and adds up. We've got flexibility, career development opportunities, and a chance to work in your neighborhood. We've got your back, since we are one of the nation's largest retailers (nearly 6,000 locations). We have a passion for our employees and our customers. We recognize and appreciate our corporate and local office team members are our greatest assets.
The AssociateSecurity Engineer is responsible for basic provisioning, configuration, administration, operation, and maintenance of security related infrastructure. This individual participates in basic technical research, problem triaging, and issue resolution and will be charged with building an understanding of the information technology landscape including security, infrastructure, network, client, server, emerging technology standards, security policies, and associated trends.
This is a hybrid position, working three days (Tuesday to Thursday) in our Sarasota, FL headquarters and two days (Monday, Friday) on a remote basis.
The Associate Security Engineer will serve as Tier II support and administer and monitor security functions; identify security issues; assist in the testing, validation, administration, and implementation of security solutions; develop secure operational procedures and contribute to the overall security posture of the organization.
RESPONSIBILITIES:
• Assist in the testing, validation, and documentation of strategic and tactical security initiatives.
• Research and identify significant actual and potential cyber security problems, trends, and weaknesses.
• Assist in the implementation of security solutions to integrate into existing network environment.
• Get familiar with the use of infrastructure protection tools, methods, and technologies.
• Get familiar with information security awareness and compliance.
• Review new and existing systems, networks, and software designs for potential security risks, and resolve integration security issues across disciplines.
• Proactively monitor security infrastructure and tools to insure reliability and integrity of systems and applications.
• Investigate and respond rapidly to identified security incidents. Acquire, analyze, and interpret forensic images, packet captures and logs to accomplish rapid and accurate incident response.
• Collaborate with IT Teams to understand the business and their roles and to incorporate security best practices into daily workflows and procedures.
• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
• Develop and implement robust maintenance routines for security infrastructure.
• Plan and implement software updates and patches on various nodes on the network.
• Proactively analyzes threats and vulnerabilities and provide a strategy for mitigation.
• Develop and utilize problem-solving skills to help develop security protocols and procedures to help protect company data and assets.
• Provide Tier II support per request from various constituencies. Investigate and troubleshoot issues. Manage a feedback loop with Tier I support to improve operational efficiency and customer support.
• Provide off hours support as needed via on call program
• Other job duties as assigned.
EDUCATION:
• Bachelor 's degree in Information Technology with a concentration in Computer Science or Engineering required.
• Basic understanding of network protocols such as TCP/IP, HTTP/HTTPS, SSH, SSL, DNS, SNMP.
• Basic understanding of network troubleshooting, including packet capture and analysis a plus.
• Familiarity of security concepts such as identity management, least privilege, defense in depth and separation of duties.
• Experience in AWS Security, Architecture, and Infrastructure administration a strong plus.
• Experience in securing systems (e.g., common operating systems, network equipment).
• Experience in administration of EDR, SEIM, Anti-phishing, and other security-related solutions is a plus.
• Experience writing technical specifications and operational documentation.
• Knowledge of common web architectures and related security risks.
• Knowledge of Windows-based operating systems.
• Basic working knowledge of scripting languages (Power Shell, Python or Perl preferred).
• Basic familiarity with incident response and forensic investigation.
• Basic knowledge of security technologies such as IPS, VPNs, Anti-Virus/Anti-Malware, D/DoS, and vulnerability management. Some hands-on is a plus.
• Excellent oral and written communication skills and interpersonal skills.
• A strong desire to learn while being able to complete tasks in a high-pressure environment.
What you'll get if you join us:
- Competitive Salary + Bonus
- Unlimited Paid Time Off + 12 Paid Holidays
- Fidelity 401k + Match
- Medical, Dental, Vision, EAP, Supplemental, Life, STD, LTD, HSA, FSA, Commuter
- Wellness activities throughout the year
- Parental Leave, Elder Care Leave, Volunteer Time Off
- Education Assistance (Reimbursement) Program
- Employee Referral Program
- Pet Insurance
- Company Celebrations, Appreciation Events, and Team Building
- Business Casual Dress with Jeans daily
- Fast-paced, innovative culture with an open and collaborative environment
- Ample opportunity to develop core and new skillsets and have a stake in your own success
- Freedom to create your best work and make a visible impact on the organization
- Opportunities for advancement within the organization
We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
Other details
- Job Family Technology
- Pay Type Salary
- Min Hiring Rate $55,000.00
- Max Hiring Rate $61,000.00
- Travel Required No
- Required Education Bachelor's Degree
