Isa Certified Arborist Project Manager

About us:

Having recently marked our 15 year anniversary we celebrate the systems and processes that we now have in place, the team members that make it all happen and the loyal clientele we are fortunate to serve. The Seattle region has expanded tremendously during the time we’ve been in business and we have leaned into this growth and carved out a strong market position. This positioning is optimized to continue expanding regionally and our well-honed operations are primed to add new revenue streams from additional locations plus new services.

Job Summary:

This dynamic role allows you to apply your knowledge of urban forestry and modern tree care in an interactive setting. Project managers meet with new and existing clients and provide their professional assessment of our client’s desired outcomes based on best tree care practices. They translate field assessments into professional proposals, manage project details and coordinate with clients on all aspects of their project. The ideal candidate has a unique combination of hard and soft skills, can visualize the work (having done the work themselves) or is both visually & systematically wired (to be able to learn & duplicate processes) in order to deliver effective, accurate, and consistent work product.

A successful candidate will enjoy public interfacing, have an

innate desire to continue learning about trees, is driven by goal setting & achieving objectives,and is self motivated & organized. Strong communication skills, situational awareness, a commitment to team success and attention to detail are must-haves. The ideal candidate pairs these must-haves with a practical background in the green industry.

Responsibilities:

• Perform client intake and qualifying 
• Provide excellent customer service with prompt and timely communication
• Actively seek new sales opportunities through networking and community engagement 
• Perform inspection and diagnostics of tree care services 
• Meet with potential new & existing clients to review and discuss tree care
• Work closely with clients and the Project Coordinator to schedule all green-light projects
• Prepare proposals which clearly outline the scope of work and cost and submit to prospective clients in timely manner
• Prepare work orders for the crew to optimize job efficiency, profitability, and customer satisfaction 
• Manage project details and costs to ensure projects fall within profitability
• Gauge and assess project equipment needs to maintain project safety and profitability
• File and obtain city permits as necessary
• Perform day-of-work site visits and communicate with the crews to ensure the work is performed to specifications outlined in client proposal
• Meet with client onsite to answer questions or address concerns regarding tree work being performed
• Identify and secure new possible residential, commercial, and municipal contracts
• Provide input for company-wide strategy, systems, and growth
• Other duties as assigned

Requirements and Skills: 

• Current ISA Arborist certification
• Tree Risk Assessor Qualification (or ability to obtain within 3 months of hire)
• Minimum 1 year experience in customer service, estimating, and client interface 
• Clean driving record & ability to pass a background check
• Basic computer skills, including experience with CRM software, google, etc.
• Ability to verbally understand and communicate in English
• Strong organizational skills
• Mathematical skills 
• Strong interpersonal skills to build trust and relationships with peers, crews, and clients
• The ability to perform light work
• The ability to move safely over uneven terrain or in confined spaces
• The ability to see and respond to dangerous situations
• The ability to work in varying environmental conditions
• The ability to keyboard
• The ability to sit or stand for extended periods of time