IS Business Applications Associate Analyst

Nemours is seeking an IS Business Applications Associate Analyst (Full-Time), to join our Nemours Children's Health team.  Preferred location is Orlando, Florida, Jacksonville, Florida or Wilmington, Delaware.

May be a remote position

This position is responsible for providing direct support to end users in the efficient and accurate utilization of IS business and clinical applications, and the electronic medical record. Associate Analysts participate in building, testing and validating new functionality and engaging in custom configuration activities. Associate Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with healthcare applications. The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator, and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data systems risks.

• Build, manage, and maintain multiple healthcare related applications such as Imprivata, 3M, Dragon Medical One, OnBase, and Extract.
• Achieve and maintain application specific certification in accordance with vendor requirements.
• Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of the IS business and clinical applications, and the electronic medical record.
• Conduct workflow analysis and assess need for workflow redesign and process improvement.
• Assist in configuring healthcare applications to meet the requirements of end users while maintaining and promoting enterprise standards. 
• Participate in the evaluation, testing and validation of new release and upgrade functionality.
• Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals.  May lead projects impacting multiple teams.
• Facilitate change and employ change management methods in advancing innovation, technology, and decision support.
• Respond to assigned Service Now tickets within the defined timeframes.

Job Requirements

• Preferred 4 year degree or a 2 year degree with equivalent experience required.
• Internal Associates only:  Equivalent work experience may be considered for internal candidates in lieu of education requirements.
• Minimum of one (1) to three (3) years experience required.
• Minimum of 1 year experience in a healthcare setting preferred.
• Application specific certifications as required.
• Achieve and maintain one or more application specific certifications in accordance with vendor requirements.
• Prior electronic medical record experience preferred.

As one of the nation's premier pediatric health care systems, we've made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It's a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment.  All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.  

Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve.  Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply. Please click here to review Nemours Anti-Racism Statement (nemours.org). 

To learn more about Nemours and our commitment to treat every child as if they were our own, visit us at www.nemours.org.