Investigative Analyst

Job Summary:

Join the largest U.S. operator of retail laundromats as an Investigative Analyst, playing a crucial role in optimizing operations across over 80 locations in New York, New England, and several Mid-Atlantic and Midwestern states. This role, based in the New York City metropolitan area, offers a combination of remote and 4 days a week in-office work opportunities, reporting directly to the company's VP of Corporate Operations.

About Laundry Capital:

Laundry Capital was founded in 1996 in New York. Operating over 80 laundromats in nine states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.

Laundry Capital pioneered the Laundromat “super store” concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more.

Laundry Capital is recognized by the industry as the “gold standard” for laundromat retail in the United States.

Responsibilities:

Data Analysis

• Conduct in-depth analysis of operational data, leveraging Tableau and Excel to generate ad-hoc reports and insights for the Operations team.
• Maintain and enhance store level reporting to provide detailed insights into individual laundromat performance.
• Collaborate with store managers to identify reporting needs and implement improvements for more accurate and actionable data.
• Take ownership of Weekly, Monthly, and Annual report updates.
• Ensure data accuracy and integrity throughout the ETL process by implementing processes to enhance data flow efficiency.
• Work closely with management and field personnel to develop and maintain key performance metrics for operational assessment.

Loss Prevention

• Monitor and analyze point-of-sale transactions, inventory discrepancies, and other relevant data to identify potential losses.
• Utilize data analytics tools and techniques to identify patterns and trends related to theft, fraud, and other loss incidents.
• Review surveillance systems and technologies to deter and detect theft and fraud.
• Conduct investigations into instances of theft, fraud, and other losses.
• Interview witnesses and gather evidence to build strong cases.

Desired Qualifications:

• Possess a minimum of 0-3 years of experience in operations analysis and data-driven decision-making.
• Exceptional proficiency of Excel (e.g. pivot tables, VBA, array formulas) and experience building advanced functions.
• Demonstrated understanding of data visualization tools for presenting operational insights
• Strong analytical and problem-solving skills.
• Strong understanding of the data lifecycle (e.g. collection, storage, transformation, modeling, and consumption)
• Demonstrated experience in developing and maintaining systems for tracking inventory of equipment and supplies.
• Experience overseeing data entry processes and implementing best practices for accuracy.
• Bachelor’s degree in a related field (e.g. Business Administration, Finance, Economics)

Join our dynamic team and contribute to the enhancement of laundromat operations through insightful data analysis, ETL processes, and optimized data entry strategies. Be a key player in driving the success of our growing business. Apply now to become an integral part of our laundromat operating company.