Investigation Supervisor 2

The Ohio Lottery Commission supports teleworking as a work model for employees.  Telework can improve an employee's work/life balance and increase employee productivity.  This position is eligible for hybrid work pursuant to the Ohio Lottery Commission's Teleworking Policy, which incorporates both telework and in-office work days.  If approved, the successful candidate will be required to comply with the requirements established in the Ohio Lottery Commission's telework agreement and policy.  The Ohio Lottery Commission has offices located around the State of Ohio in various cities, the successful candidate would have access to shared workspace at one of these offices for workplace reporting requirements.

You are required to submit your resume as an attachment with your online employment application.

About Us:

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions.  For more than 40 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it.  Our mission is:  Supporting education by offering entertaining gaming experiences.  Our vision is:  Investing in Ohio's students and communities through gaming innovation. 

We are looking for smart, passionate and creative people to join our team and help us achieve our mission.  We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

Click here to visit our website and learn more about our agency and the products we offer.  Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube!

If you are ready to play...Come join us!

What You'll Do:

Responsibilities of the Investigation Supervisor 2 include but are not limited to:

• Plans, coordinates and directs all investigative operations for the Ohio Lottery Commission's Office of Investigations & Security.
• Supervises and leads Investigation Supervisor 1's located in various facilities around the State.
• Develops and implements policies, procedures, investigative strategies and plans.
• Oversees the allocation and prioritization of investigative cases within the team.
• Monitors case progress and ensures timely and thorough investigations.
• Conducts risk assessments for ongoing investigations and recommends appropriate risk mitigation strategies.
• Reviews specific cases for final disposition.
• Prepares long range plans to include budget, equipment and personnel needs, manages and optimizes available resources to support investigations effectively.
• Collaborates with other Ohio Lottery offices and/or other agencies to coordinate investigative or prosecution activities.
• Maintains effective communication with external stakeholders.  
• Travels to racinos and regional offices statewide to observe investigative operations and meet with staff. 
• Promotes a positive and collaborative work environment.
• Provides training, mentorship and professional development opportunities for staff to enhance skills.
• Ensures proper customer service is provided by the team.
• Establishes and upholds investigative standards for the Office of Investigations & Security and makes improvements.
• Ensures comprehensive investigations are completed by team members.
• Ensures accurate and thorough documentation of investigation findings in all investigations.
• Maintains confidentiality and integrity standards.
• Implements quality control measures to maintain the highest standards of investigation.
• Ensures the highest level of data security and confidentiality in all investigative activities.
• Identifies areas for process improvement for investigations and implements operational enhancements to streamline investigation processes.
• Handles special problems and/or highly sensitive investigations.
• Acts as an Office of Investigations & Security point of contact and decision-maker in emergency situations ensuring swift and effective response.
• Performs other duties and works on special projects.

What's in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans. 

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave 
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The  State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees.  The employee contributes 10% of their salary towards their retirement.  The employer contributes an amount equal to 14% of the employee's salary.  Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

4 years training or 4 years experience as investigator where experience does not correspond with cases/complaints/allegations to be assigned; 12 months training or 12 months in supervisory principles/techniques; valid driver's license.

-Or 12 months experience as Investigation Supervisor 1, 26216 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Investigation, Evidence Collection, Management, Risk Assessment, Security, Confidentiality, Continuous Improvement, Leading Others, Organizing and Planning, Priority Setting