Internet Sales Coordinator

Welcome Home! Build your career with Lennar:

As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.

At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

Lennar's Core Values:

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.

• Create a positive interactive experience for our internet customers through the use of email, online live chat with co-browsing technologies.
• Provide immediate or same-day email or telephone response to all internet customer requests with a targeted goal of less than 10-minute turnaround for all initial correspondence.
• Educating internet customers on current and future community and product offerings and, create desire for internet customers to set an appointment to tour our models.
• Effectively document all interactions with customers in Lennar’s CRM system including text messages, emails, phone calls, live chats and appointments.
• Maintain the integrity of Lennar’s CRM system by creating and merging contact information of leads, home buyers and realtors.
• Assist in managing and distributing electronic marketing collateral to prospective customers who visit Lennar’s website.
• Create and effectively manage the internet customer database.
• Work with Sales Managers in developing tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities.
• Create and maintain community documents for reference for each active and upcoming community.
• Assist Marketing Department in updating website with current information on new community and product offerings, “Home of the Week” promotions, and homes available for immediate move-in.
• Provide feedback to Marketing Department on the creation of electronic marketing collateral material.
• Coordinate with Marketing Department on the execution of marketing e-blast campaigns or other internet based marketing initiatives.
• Have a competent understanding of the division’s product and community offerings at all times.
• Perform all other duties as assigned.

• Three (3) to five (5) years’ experience in the homebuilding industry preferred
• High school diploma or GED preferred
• Current/active Nevada (NV) Real Estate License required
• Previous sales experience preferred
• Maintain regular attendance and punctuality relative to daily work schedule is required
• Must have a valid driver’s license, current automobile insurance, and reliable transportation.
• Strong computer skills required
• Strong command of the English language
• Effective writing skills
• Must have extensive internet exposure and/or internet consumer experience
• Escrow and mortgage financing a plus
• Strong interpersonal and communication skills
• Ability to problem solve
• Ability to self-manage activities with minimal supervision
• Understand and follow posted work rules and procedures
• Committed to self-development of sales and internet skills
• Accept constructive feedback
• Team player

• Health Insurance - Medical, Dental & Vision
• Vacation – up to 3 weeks of vacation per year upon hire
• Holidays, Sick Leave, & Personal Days
• 401(k) Savings Plan with company match
• Paid Maternity & Bonding Leave
• New Hire Referral Bonus Program
• Home Purchase Discount for Associates
• Associate Assistance Plan
• Everyone’s Included Day
• Student Debt Repayment Program
• This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.