International Sales Operations Manager

International Sales Operations Manager

LOCATION: Lehi, UT (Hybrid)

SUMMARY

Owlet is changing the world of parenting with meaningful products that truly make a difference for millions around the world. Owlet has helped more than a million parents keep their children safe, while bringing joy and sleep to the parenting journey. We believe every parent deserves the peace of mind that comes with a better understanding of their baby's needs. 

Owlet is looking for an energetic, passionate, and well-rounded Sales Operations professional who can operate in a lean environment and provide incredible support to our International Sales team. This role will report to the International General Manager who is based in the UK. 

PRIMARY RESPONSIBILITIES

• Sales Operations/Supply Chain
• Develop efficient processes to ensure the International Sales Team can effectively scale to exceed sales plans
• Directly manage sales orders with distributors and retail accounts to ensure monthly, quarterly, and annual targets are achieved, and any sales gaps are filled
• Supports new product launches
• Collaborate and support the Finance team in month and quarterly close for our international business
• Assist with managing the International Sales Team budget in collaboration with the International General Manager.
• Support the operations team in managing shipments of monthly orders, ensuring documentation has been sent out to customers.
• Support operations and customer service with the warranty process ensuring customers are receiving spare parts in a fast and efficient way.
• Sales
• Assist in building and developing new business in international markets (APAC & EMEA) with the ability to take on accounts directly over time. 
• Manage distributor relationships, ensuring the quarterly plan is being executed.
• Support with pricing changes as needed across our partners. 
• Demand Planning
• Analyze and interpret all relevant International Sales data - historical units, revenue, channel inventory, revenue targets, and make recommendations 
• Utilize sales forecasting tools to create reports, presentations, and sales forecasts
• Work with key accounts to build planning tools that shape the growth of the account. 

REQUIRED SKILLS AND QUALIFICATIONS

• Bachelor's degree or equivalent
• 2-3 years of experience in a Sales/Account Management role
• 3-4 years of experience in a Sales Operations/Demand Planning/Supply Chain role within a consumer products industry 
• Broad understanding of retail and digital marketplaces in top international markets (APAC & EMEA)
• Work flexible hours in order to meet the needs of clients and team members in various time zones around the world
• Excellent organizational and time management skills, ability to work under pressure with tight deadlines
• Independent and quick self learner
• Strong verbal and written communication skills
• Ability to work in a collaborative environment
• Project management experience
• Proficient in Microsoft Office (Excel) and Google Suite

BONUS SKILLS

• Experience with sales forecasting tools
• Experience in Medtech industry
• Additional language spoken (German or French preferred)

PERKS/BENEFITS

• Flex-Time (Unlimited PTO)
• Competitive compensation based on experience
• Benefits Package
• Product Discounts
• Hybrid Work Opportunities

Owlet Baby Care, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.