International Admissions Representative - Brazil

ABOUT US
Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!
CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.
JOB DESCRIPTION
- FULL-TIME
The International Admissions Representative will manage recruitment efforts for recruiting international prospective students to ORU's on-campus programs. The International Admissions Representative will perform all recruitment and enrollment counseling functions necessary for the University to successfully accomplish its international enrollment goals annually.
RESPONSIBILITIES

• Performs recruitment and enrollment counselor functions for the international territory of Brazil and Portugal, developing intentional and engaged relationships with prospective international students and their families. Works to assist prospective students with all aspects of their application, admission file, scholarships and financial guarantee, and visa immigration process. Responds to all contacts received and initiates correspondence via e-mails, phone calls, text messages, online meetings, virtual events, social media, mailings, etc.
• Tracks the success of marketing and recruitment efforts toward international students and their families. Analyzes and categorizes interest levels of inquiries received, rating the quality and validity of interest levels from various resources, determining what defines a potentially high-yielding, high-interest prospect versus one that is not.
• Utilizes Salesforce, ORU's CRM system, to track and record interactions with students. Uses other systems as required to manage student progress toward enrollment.
• Contributes to the development of communication, marketing, and recruitment strategies in support of ORU's international goals.
• Represents ORU undergraduate on-campus programs to international markets as assigned. Maintains a thorough knowledge of all ORU program options.
• Manages travel itinerary to include conferences, churches, schools, alumni gatherings, ministry events, and other assemblies that would be advantageous for recruitment. Covers assignment for the purpose of networking with leaders of organizations, and attending fairs, schools, and ministries. Serves as a guest speaker, discussing a variety of higher education topics including but not limited to scholarships, aspects of studying in an undergraduate, graduate or online program, and particular financial concerns. Coordinates all travel, lodging and paperwork requirements, including preparation and proper filing of the travel requisition, airfare requisition, vehicle requisition, flight itinerary and trip reports.
• Serves as a representative for undergraduate on-campus programs to international markets, as well as a knowledgeable connector for other University international programs; including but not limited to, graduate, online, non-credit, partnership, missions, study abroad, etc.
• Utilizes social media, Zoom, WhatsApp, etc., where appropriate to foster relationships with prospects during the recruitment cycle, keep students informed about needed steps to enroll and succeed at ORU, as well as other pertinent University policies, happenings, etc. Conducts off-hour social media interactions with international prospects as needed.
• Conducts research and personal development activities, including attending seminars, and publication research to keep abreast of international education interests, market changes, new opportunities, etc.
• Hosts online webinars and meetings for international students to promote ORU, enrollment steps, and create connections as necessary.

Additional Functions:

• Other special projects and administrative duties as assigned by the AVP of International Student Relations or University administration.

REQUIREMENTS
Knowledge & Experience:

• Bachelor's degree preferred.
• Minimum of two years of international missions, recruiting, or sales experience.
• Use and understanding of a customer relationship management (CRM) database to track and engage with international student leads.
• Experience working in a fast-paced and highly collaborative environment.
• Experience in a selling environment with goals/targets is desirable.
• Must have excellent organizational, oral, and written communication and customer service skills.
• Experience in a selling environment with goals/targets is desirable.
• Computer experience should include MS Office and database or lead generation software.
• Must maintain a high level of confidentiality of information.
• Maintains compliance with the Family Educational Rights and Privacy Act (FERPA) policy and its procedures.

Skills & Abilities:

• Ability to fluently speak English and Portuguese (Brazil) is required. Highly desirable to also speak Spanish fluently.
• Must have excellent organizational, oral, and written communication skills. and customer service skills.
• Must be highly proficient in MS Office and database or lead generation software.
• Must maintain a high level of confidential information.

Must have the ability to effectively deal with individuals from a variety of cultural backgrounds.

• Maintains compliance with the Family Educational Rights and Privacy Act (FERPA).

Additional Information
Travel:
Travel may be required, which could include overnight stays and international travel.
Hours of Work & Attendance:
As a general rule, 80% Hours are Monday - Friday 8:00am - 5:00pm. Requires employee to be available to work off hours 20% of time to engage with international student prospects.