Internal Services Specialist (Administrator Ii)

Salary : $85,176.00 - $107,972.80 Annually
Location : Seattle, WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2024GM21219
Department: DCHS - Community & Human Srvcs
Division: Adult Services
Opening Date: 03/15/2024
Closing Date: 3/30/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's provides equitable opportunities for people to be healthy, happy, and connected to community.
The position serves in various administrative and financial capacities. This position provides direct support to the Adult Services Division Director. Successful candidates will have substantial experience in office administration, presentations, project management, and writing/editing documents.
Please note: The title of this position has been updated to better reflect the duties.
WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will occur on or around April 15, 2024.
REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered competitive.
WORK SCHEDULE/CONDITIONS: This is an on-site position, scheduled to work 40 hours per week, Monday through Friday, 8am to 5pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is not represented by a union.
MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director, or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit and the
RECRUITER: Greg Mallory,
Job Duties

• Directly support the division director in the development and coordination of programs or projects as assigned.
• Participate in strategic planning efforts and help develop and/or revise policies and procedures as assigned.
• Research and analyze contracts for additional detail as assigned.
• Analyze and evaluate data for assigned research projects and technical systems, assess program models, and prepare summary reports.
• Draft, interpret, and provide the division director with information on administrative policies and procedures.
• Participate in strategic planning efforts and help develop, implement, and evaluate methods for monitoring existing and new division systems to support work activities within the division.
• Format and proofread complex documents such as contracts, amendments, reports, newsletters, and manuals.
• Develop and manage a project of limited scope within the division.
• Make and prepare presentations and respond to questions from community groups and the general public.
• Prepare materials and publications for internal use.
• Represent the division on internal and external committees or task forces.
• Establish and run the division's professional development/training program.
• Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

• At least three years of experience providing senior-level support with the ability to lead process improvements.
• Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times and steps up to handle tough issues.
• Manages ambiguity and is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.
• Works cooperatively with others across the organization to achieve shared objectives. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains others' trust and support.
• Communicates effectively in a variety of settings: one-on-one, small and large groups, or among diverse styles and position levels. Attentively listens to others. Provides timely and helpful information to others across the organization.
• Asks the right questions to accurately analyze situations. Uncovers root causes to difficult problems. Evaluates pros and cons, risks and benefits of different solution options.
• Multiple years' experience demonstrating advanced/expert skills in Microsoft Office, with the ability to use Word, Excel and PowerPoint.
• Makes sound decisions, even in the absence of complete information. Considers all relevant factors and uses appropriate decision-making criteria and principles.
• Confident under pressure. Handles and manages crises effectively. Maintains a positive attitude despite adversity and bounces back from setbacks. Grows from hardships and negative experiences.

Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.

02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
03
How many years of experience do you have providing senior-level support and/or leading process improvements?

• I do not have this experience.
• 1-2 years of experience
• 3 (or more) years of experience

04
Rate your proficiency in Microsoft Word.

• Beginner
• Intermediate
• Expert

05
Rate your proficiency in Microsoft Excel.

• Beginner
• Intermediate
• Expert

06
Rate your proficiency in Microsoft PowerPoint.

• Beginner
• Intermediate
• Expert

07
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities.
What is the most important equity or social justice issue to you and why?
08
Please describe your experience providing senior-level support and/or leading process improvements.
Required Question