Address
Form of work50% - Academic Advising
- Provide proactive and holistic academic advising to assigned new and currently enrolled students.
- Guide student progress through academic milestones, including enrollment, career exploration and graduation.
- Advise students on the development and selection of course schedules consistent with students' educational goals.
- Assist students in developing appropriate educational goals and working towards those goals.
- Assist students with completion of financial aid appeals, probation agreements, graduation plans, etc.
- Provide outreach to students as needed in addition to providing appropriate follow-up and referral to University offices and resources.
- Provide advisement to all students as necessary including those that may not be assigned to the advisor.
- Facilitate student enrollment and approval processes such as petitions, enrollment changes, appeals, and applications for graduation in compliance with appropriate deadlines and approval channels; provide appropriate referrals to University offices.
- If appropriate for assigned caseload, provide prospective student coaching to provide new student inquiries through application.
- Maintain program information, student communication strategies, and transcript and progress review to provide one-on-one guidance to students to meet program admission goals.
- Use Slate, Hub Spot, Jayhawk GPS, Enroll & Pay, and other relevant communication and advising tools for student application coaching, student enrollment, degree audit, course prerequisites, etc. Complies with FERPA. Manage caseload of students with provided academic advising software and tools in a manner that is consistent with office metrics and milestones.
- Serve as a system "super user" to provide adequate support and training to advising staff while assisting with coverage needs.
- Support University efforts geared toward increasing recruitment and retention.
- Participate in University orientation efforts.
- Responsible for knowledge of and compliance with Board of Regents and University policies regarding daily job-related activities applicable to the position.
- Provide daily supervision, evaluation and development of 2-3 Academic Advisors. Work in close consultation with the Assistant Director to ensure supervision is consistent and the experience across teams is cohesive.
- Ensure advisors meet university milestones and standards as set by Jayhawk Academic Advising.
- Ensure compliance with all student records and enrollment requirements, FERPA, Financial Aid policies, processes, procedures, etc.
- Serve as the primary point of contact and lead JAA's work evaluating student athlete progress towards degree analysis for Student Pathways team.
- May be assigned a student caseload to cover for vacant advising positions.
- Assist in delivering new advisor and ongoing advisor training content.
- Assist in new advising hiring processes.
