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Form of workJob Description
Intern for the Office ofthe CIO (Chief Information Officer)
Job Summary
As a participant in the Sorenson Internship Opportunity Program you will leverage your training and certification as part of a working team. You will do work that is critical to the success of the organization. A manager will guide, mentor and teach you some of the critical elements of your chosen career pathway. You will establish learning objectives that you will pursue as part of your work at Sorenson.
Experience/Education/Additional Info
Education: Certifications, Technical College, Trade School or currently attending college or recently graduated.
- 1 Year Business systems analysis (Preferred)
Duration: up to 6 months
Office Environment: 100% Remote
Pay: Between $20.00 - $35.00 per hour (Based on Experience, Education, and Location)
Essential Duties and Responsibilities
- Work with process improvement team to catalogue and document standard operating procedures.
- Review workflow diagrams and policies throughout the company as well as key stakeholder and escalation processes to ensure completeness
- Document work intake and general flow of work through the system.
- Use flow charts, JIRA, and other document repositories.
- Work independently to create a library of processes and policies.
- Complete other duties and projects as assigned.
Supervisory Responsibility
- This position does not manage employees.
Travel Requirements
- Travel Requirements: Less than 25%
Knowledge, Skills, and Abilities
- Demonstrated problem solving and decision-making skills
- Proven ability to build relationships and partner with multi-functional teams
- Comfortable with ambiguity and can adapt quickly to shifts in strategy and addressing problems as they arise
- Strong organizational skills and ability to manage timelines
- Strong verbal and written communication skills
- Strong sense of ownership, attention to details, and organizational skills
- Able to work independently and with a team as required
- Strong computer skills including Excel, Outlook, and PowerPoint
Working Conditions and Physical Requirements
- Punctual and reliable attendance.
- Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
- Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Apply at www.captioncall.com/careers
Apply today! www.sorensonvrs.com/svrs_careers
Equal Employment Opportunity:
CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
Company Summary
Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.
