GetzWell Pediatrics, San Francisco's only integrative and woman-founded and owned PEDIATRIC PRACTICE, with locations in Noe Valley and the Marina area, is LOOKING TO FILL one FRONT DESK POSITION. We want to hire someone enthusiastic about working and gaining experience in the medical field, in a collaborative and progressive work environment.
Your personality, experience, and skill set:
- Outgoing and friendly – you love meeting people and are comfortable striking up a conversation with someone you have never met.
- Honest and professional – you conduct yourself with integrity. You say what you mean and do what you say.
- Reliable – you are on time and take ownership of your work.
- Eager to learn and curious – you are not afraid to ask questions and want to learn and grow. You are open to feedback so you can learn and improve.
- Strong work ethic – you have a roll up your sleeves attitude, a no job too big or small approach (i.e. you will plunge a toilet if needed) and actively look for things to do when there’s down time.
- Strive to provide top notch customer service – helping others comes naturally to you. In the office you go above and beyond to help a patient with their requests and when you are unable to do so, you find another person or solution because that is what you would expect as a patient.
- Experience in a private practice setting - 3 years required.
- Experience using healthcare management platforms.
- Excellence in oral and written communication.
- Excellence in multi-tasking and time management – you prioritize appropriately and execute tasks efficiently.
- Attention to detail – you proofread your emails and take pride in your work.
- Thorough – you complete your assigned tasks on time and accurately.
- Interest in the medical administration field.
- Reside in San Francisco.
What you will do:
- Confidently answer inquiries about the practice from prospective new members.
- Enthusiastically greet and move patients through office/appointments, as scheduled.
- Ensure client information is accurate, including demographics and payment information.
- Manage scheduling of patient appointments, courtesy reminders and reschedules, as needed.
- Verify out of network insurance benefits and eligibility.
- Obtain external medical reports and compile medical records, as needed.
- Manage main email account with incoming and outgoing client information and requests.
- Collaborate with GetzWell MDs/Nurse Practitioners for medical advice as pertains to patient/parent inquiries.
- Ensure reception area, exam rooms and all general areas are well maintained, neat and clean.
- Work an alternating schedule between our two offices and some Saturdays.
**Salary Range: Dependent on the candidate and their experience/qualifications.
Job Type: Full-time
Pay: $28.00 - $35.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Medical office
- Private practice
Medical specialties:
- Pediatrics
- Primary Care
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Application Question(s):
- On a scale from 1-5 (Five being the EXPERT level), what is your level of PC proficiency?
- On a scale from 1-5 (Five being the EXPERT level), what is your level of Microsoft Office products and Adobe proficiency?
- Live in San Francisco.
Experience:
- Medical receptionist: 3 years (Required)
- Insurance verification: 3 years (Required)
- Private Practice (non-hospital): 3 years (Required)
Work Location: In person