Integration Specialist

Job Posting:
Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.
Ferguson is currently seeking the right individual to fill an immediate need for an Integration Specialist. This position will focus on Municipality Metering Projects and ongoing support working closely with the Sales team in a specified territory. This role provides System Integration, Project Management, and Training functions to existing and new customers.
Please Note: This is a hybrid role supporting projects in New York and New England. Occasional office visits and regular travel to client sites, concentrated in the New York and New England area. Occasional overnight travel will also be required.
Due to travel requirements, the incumbent will need to be based in the Albany or Syracuse area, but will have the flexibility to work remote when not traveling.
Responsibilities

• Develops and maintains a detailed project schedule for all sites involved in the project
• Handle all documentation from meetings, projects, schedules, data requests and assignments
• Perform training to internal and external customers on operation, theory, and troubleshooting of the AMR/AMI system
• Provide technical product support and troubleshoot as needed with utility field technicians, customers and vendors
• Promote and coordinate all meter testing and replacement programs
• Review, analyze, and provide solutions to meter installation data before installation and invoicing
• Review and provide answers related to scope of work to an RFP/RFQ
• Monitors project punch list items and acquires signoff of project
• Administers communications to team on progress of AMR/AMI projects
• Coordinate, schedule and attend project meetings in person or via conference call

Qualifications

• Bachelor's Degree is preferred but not required
• Experience on a customer service team, including a strong working knowledge of service processes, policies, techniques and applicable regulations required
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment with strong organizational and multi-tasking skills
• Polite, confident, tactful, patient, and diplomatic while dealing with complex problems
• Ability to develop and deliver effective presentations to groups
• Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Project, SharePoint, etc).
• Ability to travel (minimum of 25%)

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
Pay Range:
$3,071.70 - $6,641.80
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information