Address
Form of work
SalaryWe are looking for an Intake Specialist to join our team!
Key Responsibilities:
- Check identification and verify patient allotments using Onestop and METRC.
- Give new patient tours
- Keep the lobby and intake areas clean and organized
- Cover phones
- Checking allotments for pre-orders and drive-thru orders
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically, and work quickly to resolve problems as they arise
- Create and execute patient orders based on the needs described by the patient
- Keep current with company policies and procedures
- Observing and participating in patient services during consultation and sale
- Maintain accountability in relation to the duties assigned.
- Other duties as assigned by Manager
Requirements:
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent desired
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass a state background check.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts mostly standing;
- Flexible schedule availability including nights, weekends, and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person
