Intake Screener

Working at Rogers Behavioral Health is so much more than a job; it's an opportunity to bring your talent, passion, and perspective to a mission-driven growing organization and connect people in crisis with the treatment they need.

Rogers Behavioral Health, the area's leader in behavioral health services, is seeking a Full-time Intake Screener for our Schaumburg IL location. Are you empathetic and able to listen to and connect with people going through a difficult time?  If yes, we would love to speak with you.

Summary:

The Intake Screener is responsible for completing potential patients assessments over the phone. The Intake Screener serves as a patient advocate and allows access to life changing care for members of the community. Intake Screener work within a collaborative team including physicians, providers, other intake specialists and many other members of a multidisciplinary team.   Gain career experience to develop and progress with a nationally recognized behavioral health leader.

Job Duties and Responsibilities:

• In a call center environment, completes admission assessments with potential patients and/or their representatives.
• Provide accurate and complete clinical documentation in screening to support decisions for appropriate level of care.
• Knowledge of all Rogers programs and services and the ability to explain to patients/families/referents.
• Gather demographic and insurance information of potential patients and/or responsible representatives.
• Connect potential patients and/or their representative with outside resources when indicated.
• Communicate with members of the multi-disciplinary team, as needed, regarding documentation and clinical criteria to assist with reimbursement and third-party reviews and treatment issues.
• Participate in the On-Call, weekend, and holiday schedule, as assigned.

Education/Training Requirements:

• Bachelor’s degree in psychology, social work, human services, or a related discipline.
• Minimum of 2 years experience working in a health care setting; health information, admissions, utilization review, or patient billing.
• Customer service experience is required.
• Empathy and understanding towards patients’ needs and challenges, creating a supportive and caring environment.
• Understanding of managed care, Medicaid, and Medicare insurance is a plus.
• Comfortable navigating electronic medical records.
• Must pass pre-employment background and drug screen.

Schedule: 

• Department is staffed 7 days a week, including holidays
• Shift: Monday thru Friday; 8:30am - 5:00pm some flexibility 
• Weekend and holiday rotation is required
• Shift differential for nights, weekends and holidays

Location: Schaumburg IL

Benefits:

• Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
• Childcare reimbursement offered for positions of 20 hours or more per week.
• Gainshare bonus based on company goals.
• 401k with matching contribution that is fully vested from day 1.
• Loan relief, tuition reimbursement and scholarship opportunities.

ABOUT ROGERS BEHAVIORAL HEALTH

Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S. 

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.

For more information, visit rogersbh.org. 

EOE/MFDV

Equal Employment Opportunity and Affirmative Action – Rogers Behavioral Health (rogersbh.org)