Intake and Scheduling Coordinator (Home Care)

We are seeking a friendly, empathetic and detail-oriented Intake and SchedulingHome Care Coordinator to join our team at Parx Home Care. As a leading Home Care agency servicing Miami-Dade counties in Florida, our mission is to provide peace of mind to families knowing their loved ones are receiving the best care possible. As an Intake and Scheduling care coordinator, you will be instrumental in improving the quality of life for those requiring long-term care while allowing them to preserve their independence and dignity in their own homes. Your prospective commitment to evaluate, plan, and coordinate care will inevitably result in a favorable health outcome for every client.

Responsibilities

• Establish, nurture and maintain relationships with Long-Term Care Case managers of leading insurance and Medicaid plans to establish the care plan, coordination of Home Care services, and obtaining of authorizations for services
• Proactively reach out to Medicaid Long-term care case managers to let them know our care giver availability by service area
• Build relationships/partnerships with clients and their families and other healthcare professionals
• Collaborate with clinical team to adjust care plans as needed
• Provide updates on clients as necessary to case managers to cultivate collaborative partnerships with providers
• Ensure services offered complies with legal requirements and meets organizational standards and meets the needs of our long-term care plan partners
• Work with clients and families to provide on-going assistance and information pertaining to services and care plan
• Address any caregiver relations issues that may arise and escalate to appropriate department
• Work closely with the scheduling department to ensure that staffing needs are met

Requirements

• At least 2-3 years of experience in healthcare industry, preferably in the Home Care
• Bilingual (Spanish)
• Exceptional communication and interpersonal skills
• Strong organizational and time-management abilities
• Knowledge of employment laws and regulations
• Ability to work independently and as part of a team

Benefits

• Competitive rate and advancement opportunities
• Healthcare coverage
• 401k Retirement plan
• Company-sponsored life and accident insurance
• Aflac
• Generous paid time off, sick time
• Learning and development resources

• Daily pay via payroll program
• Discount programs for restaurants, Broadway shows, movies, shopping, and much more!
• T-Mobile phone plan discounts for employees!

Parx Home Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

Part Home Care. does not accept resumes from unsolicited search firms nor recruiters