Job Description
Join a team that cares about our customers and you! Scott Lacey State Farm in Columbus, Georgia, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
9:00 - 5:00 work schedule
Leads Provided
Salary plus commission
Hands on Training
Evenings Off
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Prospecting and generating new businessthrough leads & referral sources.
Generating insurance quotes.
Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Excellent Communication/interpersonal skills.
Prior Sales Experience.
Professional phone etiquette.
Be capable of handling customer rejection.
Knowledge of sales and marketing principles and strategies.
Enthusiasm, optimism, and a willingness to see the good in every situation.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
Ability to identify and solve problems, think critically, and make decisions quickly.