Insurance Sales Agent

AAA does a lot of things. Above all else, our job is to help. Whether it be a member broken down on the side of the road or the family looking to take their first big trip together, we are here to help, and our members trust us to do so. From completing one of the many transactions we do for members face-to-face in our offices to making sure software is up to date so those transactions can be completed and everything in between, we are all here to help our members and help each other to make sure the member walks away knowing they got the best service possible. Our Insurance Sales Agents are key piece to our success.

The Insurance Sales Agent is responsible for selling and servicing insurance products to existing and potential clients. Prospects will come from a variety of sources including our 300,000+ member base, walk-ins, phone calls, internet leads, internal employee referrals, as well as agent networking ad prospecting. The Insurance Sales Agent is responsible for creating an exceptional customer experience for current and prospective clients. Locations of need are in Camp Hill, Hummelstown/Hershey, or Lancaster.

Health Insurance

Dental Insurance

Vision Insurance

401(k) with 6% match

Paid Time Off (PTO)

Personal Time Off

Life Insurance

Disability Insurance

Paid Volunteer Time

Free AAA Premier Membership

Tuition Reimbursement

Employee discounts and perks

Essential Functions:

• Maintain a valid Pennsylvania Property & Casualty Agents License.
• Achieve a Sales Closing rate no less than 33%.
• Meet sales goals as set by insurance management.
• Be proficient at prospecting, quoting, sales and systems (internal & external).
• Disseminate information in a clear, concise, accurate and professional manner.
• When determined necessary by the insurance management, promptly assist Client Services Agents in solving complex customer service or carrier-related issues.
• Protect the confidentiality of department records, files, correspondence and all matters in which this position is involved.
• Suggest AAA products and referral sales to all business lines.
• Perform other related duties, training and projects as assigned by insurance management.

Experience, Knowledge, Skills, and Abilities:

• High school diploma or general education degree (GED).
• Perform all aspects of effective sales prospecting by telephone, email or in person aka awesome communication skills.
• Must be well-organized and detail oriented.
• Must possess excellent time management skills.
• Must demonstrate courteous and effective verbal and written skills.
• Ability to work closely with other staff members.
• Able to set priorities and schedule daily duties.
• Ability to proficiently speak, read and write the English language and effectively communicate verbally one-on-one and present information or offer instruction to small groups.
• Ability to calculate figures and amounts appropriate for the job.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of guidelines furnished in written or oral form.