Insurance Personal Lines Csr

Bank Midwest is seeking a full-time Insurance Personal Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.

Bank Midwest offers a competitive compensation package, including 401(k), bonus program, and Employee Stock Ownership Plan. Both part-time and full-time position is eligible for benefits package, including medical/dental/vision options. Compensation is based on experience and qualifications.

Duties:

* Provide prompt, efficient, high quality service to clients and agents as the primary point of contact.

* Work with agents and insurance carriers to market both new and renewal Personal Lines accounts.

* Gather information as needed for renewals, changes, and other customer service related needs.

* Maintain strong business relationships with carriers, including service representatives, underwriting and claims.

* Working knowledge of the agency's core systems; EPIC and insurance carrier sites.

* Document all customer contact and interactions within core system.

Requirements:

* Licensing in Property/Casualty and Life/Health a plus; however; we will assist in training to secure proper licensing.

* Requires strong verbal/written communication skills, accuracy and attention to detail. Must have strong customer service focus and enjoy working in a team environment.

* Phone / work experience in professional office setting is preferred.

Equal Opportunity Employer