Insurance Operations Manager

The Insurance Operations Manager position drives all aspects of the corporate insurance submission program placement, including the risk analysis, administration, and communication required throughout the process.
This dynamic role works with risk owners and stakeholders to understand their business model, their risk tolerance, and related risk exposure. The associate in this position is able to manage direct reports, day-to-day oversight and drives the corporate risk strategies involving the insurance programs they manage.
This is often accomplished through data-driven analytics and leveraging external brokers and carriers, market trends and conditions, then finally making recommendations that protect the organization and consider enterprise risk tolerance while meeting business needs. External broker and carrier relationships related to the delegated insurance programs are managed by this position.
Responsibilities:

• Investigate and understand the insurable risks associated with JM Family's business to be able to evaluate commercially available insurance products and their capacity to adequately and reasonably protect JM Family assets.
• Evaluate, develop and maintain unique and appropriate insurance programs for JM Family's subsidiaries, partnerships and other ventures.
• Procure and maintain insurance programs for insurable risks and coverage lines at optimal cost and effectiveness. Assume primary responsibility for multiple insurance programs as agreed with the Director.
• Develop, maintain and nurture relationships with external insurance brokers and consultants that support the placement of insurance products and programs.
• Manage the daily Insurance Operations while maintaining excellent customer service. Those operations include: Policy issuance and historical maintenance, Issuance of certificates of insurance, Coverage analysis and determination, Coverage verifications, Consulting advice including contract reviews.
• Provide subject matter expertise to business units identifying and raising risk concerns that may arise in the proposed course of their business, and as appropriate developing solutions that harmonize with JM Family's consolidated insurance program.
• Promote insurance services and products to business units and affiliates as a way to effect enterprise-wide insurance cost reductions.
• Supervise directly and/or indirectly members of the insurance team.
• Practice and adhere to the "JM Family Way"
• Other duties as assigned by the Director.

Qualifications:

• Bachelor Degree required
• 7+ years' experience heading and directing insurance for a corporation (would consider similar experience at a broker placing coverage for corporates)
• Insurance certification (such as CPCU) and/or Property & Casualty Broker license preferred
• Experience placing insurance for large conglomerates
• Experience creating and managing a captive insurance company for a large conglomerate (is a plus)
• Experience with engineer-based property coverage (is a plus)
• Excellent Communication, Negotiation & Presentation skills

Additional Qualifications and Job Functions:

• Knowledge of JM Family's businesses and risk exposures.
• Extensive knowledge and comprehension of business insurance lines, insurance policy forms and wordings, insurance market dynamics, and conditions.
• Demonstrated ability to think strategically and execute value-added solutions.
• Must be creative and demonstrate innovative thinking in responding to challenges presented by a rapidly evolving business model and regulatory environment.
• Must have strong analytical, interpersonal and communication skills with the ability to effectively present to all levels of management and external audiences including brokerage and insurance market partners.
• Demonstrate a sense of urgency and ownership to drive projects to completion.
• Dedicated to meeting the expectations and requirements of internal and external customers/stakeholders and establishing and maintaining effective relationships with customers/stakeholders by gaining their trust and respect.
• Exceptionally organized and solid project management skills with the capability to manage contending priorities.

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JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.