Address
Form of workSalary: $22.17 - $25.88 Hourly
Location : Juneau, AK
Job Type: Full Time
Job Number: 45017
Department: Commerce, Community and Economic Development
Division: Insurance
Opening Date: 03/29/2024
Closing Date: 4/12/2024 5:00 PM Alaska
Division: Insurance
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 12/14
Job Description
"I am so grateful for my time as an Insurance Licensing Examiner. During that time, I was trained in the basics of state government while serving the people of Alaska. The Insurance Licensing Examiner position was the steppingstone that helped me find a career in state government that I love".
Kelli Patterson-Administrative Officer 2
Do you have customer service experience and are detail oriented?
Do you thrive in a fast-paced environment and have a desire to help Alaskans?
What you will be doing:The Insurance Licensing Examiner (ILE) issues over 20 different types of insurance licenses to individuals and businesses. Using Alaska Statutes, the ILE's regulate the issuance of Insurance licenses to both Alaska residents and non-residents. ILEs review and approve insurance license applications to ensure individuals and businesses are compliant with Alaska's laws. This position is flexibly staffed, if hired as an ILE 1 you will have on the job training which can lead to a promotion to the ILE 2 position.
Our organization, mission and culture:As an employee of the State of Alaska, you join a team of dedicated people who work to serve Alaskans. You will be directly involved in keeping our government operating and providing public services. Within the Division of Insurance, we regulate the insurance industry for the sole purpose of protecting Alaskan consumers.
The benefits of joining our team:
The Insurance Licensing Examiner is the ideal position for those new to state government. This position provides a detailed training plan where employees have a team of supervisors who equip you with the necessary skills to succeed. This position entitles you to Union rights, health insurance, paid holidays and retirement benefits.
The working environment you can expect:
This position is located on the 9th floor of the State Office Building. The 9th floor of the State Office Building has floor to ceiling windows that allow in natural light. Other members of the licensing team are just a cubicle away and are always willing to help. This position has the opportunity to telework part-time after successfully completing your probation and demonstrating that you have a working knowledge of the job duties.
Who we are looking for:
Minimum Qualifications
Minimum qualifications for the Insurance Licensing Examiner 1:
High school diploma or GED certificate
AND
One year of experience that included such work as using computers and computer systems to process and maintain data and information; reviewing information for completeness and accuracy; evaluating information to determine compliance with rules, regulations, or standards; receiving, reviewing, and organizing work; and/or communicating with and representing the organization to customers.
The required experience includes work such as, but not limited to, Office Assistant 1, Secretary, Accounting Clerk, Statistical Clerk, Supply Technician 1, Loan Closer/Processor 1, Tax Technician 1, PFD Technician 1, Vocational Rehabilitation Assistant 2, Natural Resources Technician 1, Criminal Justice Technician 1, Law Office Assistant 1, Motor Vehicle Customer Service Representative 1, Microfilm/Imaging Operator 1, or a similar job class with the State of Alaska or the equivalent elsewhere.
Substitution:
Post-secondary education from an accredited college (2.67 semester or 4 quarter hours equal one month) in any field may substitute for the required experience.
Minimum qualifications for the Insurance Licensing Examiner 2:
High school diploma or GED certificate
AND
Successful completion of a training plan as an Insurance Licensing Examiner 1 with the State of Alaska.
OR
One year of experience that included such work as using computers and computer systems to evaluate the accuracy and completeness of data and information; interpreting, applying, and explaining established rules, contracts, regulations, policies, and procedures to others; assisting in the preparation of reports; receiving, reviewing, and setting work priorities; and/or mentoring, training, or leading other staff in work activities.
The required experience includes work such as, but not limited to, Insurance Licensing Examiner I, Office Assistant 3, Executive Secretary 1, Administrative Assistant 1, Accounting Technician 1, Human Resource Technician 1, Retirement and Benefits Technician 1, Data Processing Technician I, Research Analyst 1, Supply Technician 2, Loan Closer/Processor 2, Occupational Licensing Examiner, Financial Registration Examiner, Business Registration Examiner, Wage-Hour Technician, Tax Technician 2, PFD Technician 2, Workers' Compensation Technician, Vocational Rehabilitation Assistant 3, Natural Resource Technician 2, Law Office Assistant 2, Motor Vehicle Customer Service Representative 2, Microfilm/Imaging Operator 2, Recorder 1, or similar job classes with the State of Alaska or the equivalent elsewhere.
OR
Two years of experience that included such work as using computers and computer systems to process and maintain data and information; reviewing information for completeness and accuracy; evaluating information to determine compliance with rules, regulations, or standards; receiving, reviewing, and organizing work; and/or communicating with and representing the organization to customers.
The required experience includes work such as, but not limited to, Office Assistant 1, Secretary, Accounting Clerk, Statistical Clerk, Supply Technician 1, Loan Closer/Processor 1, Tax Technician 1, PFD Technician 1, Vocational Rehabilitation Assistant 2, Natural Resources Technician 1, Criminal Justice Technician 1, Law Office Assistant 1, Motor Vehicle Customer Service Representative 1, Microfilm/Imaging Operator 1, or a similar job class with the State of Alaska or the equivalent elsewhere.
Substitution:
Post-secondary education from an accredited college (2.67 semester or 4 quarter hours equal one month) in any field may substitute for the required experience.
Additional Required Information
At time of application applicant(s) are requested to submit:
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
For specific information in reference to the position please contact the hiring manager at:
Genoa Mangusso
Records and Licensing Supervisor
Phone: (907) 465-6825
Fax: (907) 465-2816
genoa.magusso@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance BenefitsThe following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information. Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
See for additional information
Paid Leave & Other Benefits
01
Give an example of your experience work...
Location : Juneau, AK
Job Type: Full Time
Job Number: 45017
Department: Commerce, Community and Economic Development
Division: Insurance
Opening Date: 03/29/2024
Closing Date: 4/12/2024 5:00 PM Alaska
Division: Insurance
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 12/14
Job Description
"I am so grateful for my time as an Insurance Licensing Examiner. During that time, I was trained in the basics of state government while serving the people of Alaska. The Insurance Licensing Examiner position was the steppingstone that helped me find a career in state government that I love".
Kelli Patterson-Administrative Officer 2
Do you have customer service experience and are detail oriented?
Do you thrive in a fast-paced environment and have a desire to help Alaskans?
What you will be doing:The Insurance Licensing Examiner (ILE) issues over 20 different types of insurance licenses to individuals and businesses. Using Alaska Statutes, the ILE's regulate the issuance of Insurance licenses to both Alaska residents and non-residents. ILEs review and approve insurance license applications to ensure individuals and businesses are compliant with Alaska's laws. This position is flexibly staffed, if hired as an ILE 1 you will have on the job training which can lead to a promotion to the ILE 2 position.
Our organization, mission and culture:As an employee of the State of Alaska, you join a team of dedicated people who work to serve Alaskans. You will be directly involved in keeping our government operating and providing public services. Within the Division of Insurance, we regulate the insurance industry for the sole purpose of protecting Alaskan consumers.
The benefits of joining our team:
The Insurance Licensing Examiner is the ideal position for those new to state government. This position provides a detailed training plan where employees have a team of supervisors who equip you with the necessary skills to succeed. This position entitles you to Union rights, health insurance, paid holidays and retirement benefits.
The working environment you can expect:
This position is located on the 9th floor of the State Office Building. The 9th floor of the State Office Building has floor to ceiling windows that allow in natural light. Other members of the licensing team are just a cubicle away and are always willing to help. This position has the opportunity to telework part-time after successfully completing your probation and demonstrating that you have a working knowledge of the job duties.
Who we are looking for:
- Attention to Detail: Thorough when performing work.
- Critical Thinking: Uses logic and reasoning to identify solutions, conclusions, or approaches to problems.
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others.
- Compliance Inspection: The ability to follow guidelines, regulations, and procedures associated with compliance inquiries, including application of compliance rules and criteria and ability to make appropriate decisions and issue fines.
- Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Minimum Qualifications
Minimum qualifications for the Insurance Licensing Examiner 1:
High school diploma or GED certificate
AND
One year of experience that included such work as using computers and computer systems to process and maintain data and information; reviewing information for completeness and accuracy; evaluating information to determine compliance with rules, regulations, or standards; receiving, reviewing, and organizing work; and/or communicating with and representing the organization to customers.
The required experience includes work such as, but not limited to, Office Assistant 1, Secretary, Accounting Clerk, Statistical Clerk, Supply Technician 1, Loan Closer/Processor 1, Tax Technician 1, PFD Technician 1, Vocational Rehabilitation Assistant 2, Natural Resources Technician 1, Criminal Justice Technician 1, Law Office Assistant 1, Motor Vehicle Customer Service Representative 1, Microfilm/Imaging Operator 1, or a similar job class with the State of Alaska or the equivalent elsewhere.
Substitution:
Post-secondary education from an accredited college (2.67 semester or 4 quarter hours equal one month) in any field may substitute for the required experience.
Minimum qualifications for the Insurance Licensing Examiner 2:
High school diploma or GED certificate
AND
Successful completion of a training plan as an Insurance Licensing Examiner 1 with the State of Alaska.
OR
One year of experience that included such work as using computers and computer systems to evaluate the accuracy and completeness of data and information; interpreting, applying, and explaining established rules, contracts, regulations, policies, and procedures to others; assisting in the preparation of reports; receiving, reviewing, and setting work priorities; and/or mentoring, training, or leading other staff in work activities.
The required experience includes work such as, but not limited to, Insurance Licensing Examiner I, Office Assistant 3, Executive Secretary 1, Administrative Assistant 1, Accounting Technician 1, Human Resource Technician 1, Retirement and Benefits Technician 1, Data Processing Technician I, Research Analyst 1, Supply Technician 2, Loan Closer/Processor 2, Occupational Licensing Examiner, Financial Registration Examiner, Business Registration Examiner, Wage-Hour Technician, Tax Technician 2, PFD Technician 2, Workers' Compensation Technician, Vocational Rehabilitation Assistant 3, Natural Resource Technician 2, Law Office Assistant 2, Motor Vehicle Customer Service Representative 2, Microfilm/Imaging Operator 2, Recorder 1, or similar job classes with the State of Alaska or the equivalent elsewhere.
OR
Two years of experience that included such work as using computers and computer systems to process and maintain data and information; reviewing information for completeness and accuracy; evaluating information to determine compliance with rules, regulations, or standards; receiving, reviewing, and organizing work; and/or communicating with and representing the organization to customers.
The required experience includes work such as, but not limited to, Office Assistant 1, Secretary, Accounting Clerk, Statistical Clerk, Supply Technician 1, Loan Closer/Processor 1, Tax Technician 1, PFD Technician 1, Vocational Rehabilitation Assistant 2, Natural Resources Technician 1, Criminal Justice Technician 1, Law Office Assistant 1, Motor Vehicle Customer Service Representative 1, Microfilm/Imaging Operator 1, or a similar job class with the State of Alaska or the equivalent elsewhere.
Substitution:
Post-secondary education from an accredited college (2.67 semester or 4 quarter hours equal one month) in any field may substitute for the required experience.
Additional Required Information
At time of application applicant(s) are requested to submit:
- A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications.
- Three (3) professional references (can be brought to interview if selected).
- Three (3) most recent evaluations (can be brought to interview if selected).
- Three (3) professional references.
- Three (3) most recent evaluations.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
For specific information in reference to the position please contact the hiring manager at:
Genoa Mangusso
Records and Licensing Supervisor
Phone: (907) 465-6825
Fax: (907) 465-2816
genoa.magusso@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
Optional Insurance Benefits
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
- Personal leave with an accrual rate increase based on time served
- Eleven paid holidays a year
01
Give an example of your experience work...
