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Form of workJob Description
Are you looking to grow?So are we! Join a team that cares about our customers and you! Wm. F. Malloy Agency, Inc. in Stamford, Connecticut, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent Customer Service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply nowto join our team and begin a role with excellent career growth and earning potential.
Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch Customer Service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Career Growth Opportunities
Flexible Schedule
Paid Vacation Time
Retirement Plan
Hands on Training
Paid Time Off (PTO)
Birthday Special
Responsibilities
**Relationship Management:** Build and maintain strong relationships with clients to foster trust and loyalty, acting as their primary point of contact for all insurance-related inquiries.
**Sales and Business Development:** Actively participate in sales and business development efforts to expand the client base and increase revenue generation.
**Policy Recommendations:** Utilize your expertise to recommend appropriate insurance policies tailored to each client's individual requirements.
**Claims Assistance:** Assist clients in filing and managing insurance claims, ensuring timely resolution and maximum benefit payout.
**Client Education:** Educate clients on various insurance products, coverage options, and industry regulations to empower them to make informed decisions.
**Compliance:** Stay updated on industry regulations and compliance standards to ensure all practices adhere to legal requirements and ethical standards.
Requirements
1. **Valid Insurance License:** Must possess a valid P & C insurance license.
2. **Proven Experience:** Demonstrated experience in the insurance industry, with a strong understanding of insurance products, regulations, and best practices.
3. **Excellent Communication:** Exceptional interpersonal and communication skills, with the ability to explain complex insurance concepts in a clear and concise manner.
4. **Customer Service:** Strong Customer Service orientation with a commitment to providing exceptional service and support to clients. An upbeat, positive, and enthusiastic attitude is a must.
5. **Analytical Skills:** Proficiency in analyzing clients' needs and identifying appropriate insurance solutions.
6. **Bilingual team player:** fluent in both English and Spanish is beneficial with an upbeat, positive, and enthusiastic attitude.
7. **Ethical Conduct:** High level of integrity and ethical conduct, with a commitment to upholding confidentiality and client trust.
8.**Commitment to excellence:** Willingness to work hard, and to go the extra mile.Ability to identify and solve problems, think critically, and make decisions quickly.
