Position Overview
Property and Casualty license required. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative- State Farm Agent Team Member (Property/Casualty license required) We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Maintain a strong work ethic with a total commitment to success each and every day.
- Work with clients to deliver risk management strategies that fit their risk profiles
- Answer customer inquiries promptly and professionally
- Troubleshoot customer complaints and service issues
- Recording customer information accurately
- Follow up with customers to ensure resolution and satisfaction
- Suggest ways to improve Customer Service and suggest potential products to customers. As an Agent Team Member, you will receive...
Benefits
- 401K
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
Requirements
- Excellent interpersonal skills
- People-oriented
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Property and Casualty license (Required)
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid work
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person