Insurance Customer Service Representative

Position: Commercial P&C Insurance Representative

Company Overview: Join our dynamic insurance team and thrive in a collaborative and supportive work environment. We offer ample opportunities for professional growth and are committed to helping our team members succeed.

Key Responsibilities:

• Address customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications in a prompt and accurate manner.
• Engage in outbound calling and networking to identify customer needs and introduce appropriate products and services.
• Foster strong relationships with clients, ensuring high levels of customer satisfaction.

Qualifications:

• Prior office experience is essential.
• Previous experience and knowledge in Property & Casualty insurance are mandatory.

Skills:

• Strong written, verbal, and listening communication abilities.
• People-oriented with relationship-building aptitude.
• Excellent organizational skills with the ability to multitask effectively.
• Self-driven and motivated.

Licenses:

• Property & Casualty licenses are preferred. However, we're willing to sponsor the licensing process for the right candidate.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Paid time off

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• prior Property & Casualty (P&C) insurance experience .: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Insurance Producer License (Preferred)

Work Location: In person