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SalaryMajor Responsibilities:
- Provides clerical support such as copying, data entry, and other routine office support functions.
- Maintains department voicemail by retrieving, recording into shared database, and transferring to appropriate mailbox. Send monthly status notifications and generate indicators to ensure voicemail completion is timely.
- Assist with maintaining fax folder by renaming, uploading into computer software, and relocating to appropriate folder.
- Provides assistance with authorization functions which may include insurance eligibility checks.
- Accurately verify pertinent patient data in computer software.
- Maintains accurate totals for productivity and generate reports monthly or on an as needed basis.
- Ensures information obtained is complete and accurate, applying acquired knowledge of Medicare, Medicaid, and third-party payer requirements/on-line eligibility systems.
- Contacts insurance carriers to obtain Medicare Beneficiary Identification Number for Medicare/Medicare HMO patients.
Licensure, Registration, and/or Certification Required:
- None Required.
Education Required:
- High School Graduate.
Experience Required:
- No experience required.
Knowledge, Skills & Abilities Required:
- Strong customer service and organizational skills.
- Demonstrates a strong attention to detail and accuracy.
- Basic to intermediate computer skills including proficient keyboarding skills and experience in using Microsoft Office products and/or similar applications, electronic mail, and electronic medical records systems.
- Strong analytical, prioritization and organizational skills.
- Ability to work independently with minimal supervision and to manage multiple priorities.
- Exceptional communication and interpersonal skills with a high degree of diplomacy and tact. Ability to effectively communicate with a variety of people under stressful circumstances.
Physical Requirements and Working Conditions:
- Must be able to sit majority of the workday.
- Must be able to perform repetitive motions using hands, wrists and /or fingers.
- Exposed to a normal medical office environment.
- Must be able to lift up to 15 lbs.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
