Insurance Account Representative

Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today!Compensation:

$30,000 - $50,000 yearly

Responsibilities:

• Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy
• Consult with clients to help process quotes and issue renewals or any updates needed to current policies
• Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding
• Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
• Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage

Qualifications:

• Follow up skill, written and verbal communication skills and problem-solving skills are a must in this role
• Active insurance license in your state or willing to get licensed in 90 days
• Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match
• Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered
• Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)

About Company

At Farmers Insurance District 23, our employees set the tone, drive our strategy and create world-class customer experiences. Our employees also help make Farmers one of the largest insurers of vehicles, homes, and small businesses in the United States. If you’re a proactive self-starter who wants to work on innovative, meaningful projects that make positive impacts on customers and communities, take a look at what working at Farmers could mean for you.