Premium Audit Service Center Manager

Zurich North America is hiring a Premium Audit Service Center Manager to join our team! We are open to hiring talent in Schaumburg, IL.
Job Responsibilities:
May assist in performing quality reviews.
Coaches and evaluates needs and strengths of direct reports.
Manages workload and sets priorities in order to meet established deadlines.
Provides assistance and training to new employees and other department staff.
Researches, investigates, and resolves audit classification, audit procedures and audit extension questions and problems received from agents, insured, business partners and direct reports.
Engages Premium Audit Leadership when necessary to resolve complex issues or seek technical direction.
Performs other duties as required.
Assists in the development and oversees the application of operating systems, including policies or procedures, operating structure, work, and information flow processes. Participates in projects aimed at creating or enhancing policy and data management systems.
Assists in the preparation and management of operational reports.
Required Qualifications:
Bachelors Degree and 4 or more years of experience in the Insurance area
OR
High School Diploma or Equivalent and 6 or more years of experience in the Insurance area
OR
Zurich Certified Insurance Apprentice, including Associate Degree and 4 or more years of experience in the Insurance area
AND
Project management experience
Supervisor experience
Experience in audit and customer service management
Preferred Qualifications:
Strong verbal and written communication skills
Microsoft Office experience
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-KJ1 #LI-ASSOCIATE