Instructional Trainer/Designer Or Sr.

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
• Relocation assistance
• Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

As our Instructional Designer/Trainer or Senior, you will:

Work with stakeholders to assess current and future training and performance support needs, including but not limited to: reliability/operations, SPP energy markets, on-boarding, transmission planning, and settlements. The Instructional Designer/Trainer facilitates design and development discussions with subject matter experts in multiple departments within SPP. The Instructional Designer/Trainer collaborates with stakeholders to ensure training and performance support development aligns with their expectations and provides learning opportunities to address knowledge and/or skills gaps.

Additionally, the Instructional Designer/Trainer will be responsible for identifying and maintaining project forecasting and time-requirements concerning training deliverables. He/she proactively mitigates any risks associated with the training and performance support initiatives. This position requires extensive contact and collaboration with employees at all levels of the organization, as well as with members, stakeholders, contractors and third party vendors of the company. A wide range of skills is required including project management, a systematic approach to development, writing/editing, facilitation, oral communication and presentation/facilitation skills.

To be successful as the Instructional Designer/Trainer or Senior, we're looking for:

• Bachelor’s degree, preferably in an education/training-related field
• Instructional Designer/Trainer: Four (4) years of curriculum design and development experience 
• Senior Instructional Designer/Trainer: Six (6) years of curriculum design and development experience
• Deep understanding of the systematic approach to training
• Oral and written communications, presentation skills, and training development skills
• Ability to manage multiple tasks, a large volume of work, and stringent deadlines in a fast-paced environment
• Working knowledge of NERC Reliability Standards, SPP Criteria, SPP Market Protocols, the SPP OATT, and FERC regulatory orders of regional significance to SPP
• Ability to lead and facilitate training sessions and work with subject matter experts across the company and with stakeholders
• Knowledge of and experience in the incorporation of technology into the learning experience (e.g., apps, software, hardware, etc.)
• Adaptability and strong analytical skills
• Evidence of self-initiative, self-direction, motivation, as well as critical and creative thinking skills
• Flexibility and the ability to function with constantly changing and multiple priorities

Preferred Qualifications:

• Experience in the electric utility industry is preferred
• Knowledge of and experience in market operations will be considered favorably

Position Type and Expected Hours of Work:

• This is a full-time position. Days and hours of workweek are Monday through Friday, 8:00 a.m. to 5:00 p.m. Working extended hours may be required.

Travel Requirement: 

• This position requires moderate travel (approximately 10-20%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we value Diversity, Equity and Inclusion. Visit our website to learn more: LINK

Full job descriptions will be made available to those selected for an interview.