Installation/Service Technician - San Diego County

Overview
Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything we do, Kastle's mission is to be our customers' best service provider and to make their security the most effective, efficient, and convenient it can be. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
The Installation/Service Technician will install, test, troubleshoot and repair all aspects of our security systems including access control, Intercom, phone, and IP video systems at customer sites. To that end, the Service Technician interacts directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful service and repair solutions. The Service Technician will ensure that service orders are completed accurately and on time, and that these services meet or exceed client expectations.
Responsibilities

• Install, service and repair Kastle access control, security components and IP Video Systems.
• Interface with customers to insure their complete confidence in the Kastle System.
• Verify completed work is documented accurately and consult with manager to resolve discrepancies.
• Maintain company-owned vehicles, tools, equipment and individual tool issue.
• Maintain and protect building keys to customer buildings.

Qualifications
REQUIRED ACCREDITATION:

• Three years of experience in the alarm, access control, IP Video and Networking.
• Work history must display stability and consistent attendance.
• Demonstrated ability to accept responsibility and carry out assigned tasks with limited supervision.
• Ability to read and interpret wiring diagrams.

REQUIRED SKILLS AND ABILITIES:

• Networking, Computers, Alarm systems, Access Controls and CCTV.
• Aptitude in basic programming.
• Must have an ACE Card "meet state licensing requirements for security"
• Thorough knowledge installation techniques.
• Thorough knowledge of electronic testing equipment, hand and power tools.
• Proficient with MS Windows 7, MS Word & MS Excel.
• Must successfully complete Kastle's Training curriculum.
• Mechanical aptitude and ability to use metering devices.
• Must be able to climb stairs and ladders, and carry tools and equipment not to exceed seventy-five pounds.
• Must be able to distinguish colors.
• Ability to write and maintain accurate and concise daily records.
• Ability to interface and communicate with customers and co-workers in a clear and professional manner.
• Self-motivated and excellent attention to detail.
• Must be available to work overtime, weeknights, and/or weekends as needed.