Job Summary:
WHO ARE YOU?
Do you enjoy music? Do you excel at travel management and ticketing operations? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for music & culture and a love of the travel space. Is this you? Read on…
WHO ARE WE?
Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.
Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.
THE ROLE
Insomniac Events is seeking an experienced and enthusiastic Project Manager of Travel to work directly with Executive leadership to actively develop and execute Insomniac travel initiatives and enhance our ticketing systems. The Project Manager, Travel will report into Executive Leadership and will play a key role in establishing strategies and leading change across Insomniac's travel operations. This is not a remote position.
RESPONSIBILITIES
Manage end to end process improvement implementations across various processes and systems
Partner with cross-functional teams and key stakeholders to enhance system processes, workflow, and expenditure control
Partner with our travel agencies and internal teams with auditing and approvals of internal travel and accommodation for various bookings for events
Develop process to monitor data and metrics specifically associated with travel to events and ticketing systems
Conduct data analysis and assess opportunities to improve various platform performance and operations
Deliver transparent and timely updates to leaders regarding operational audits, best practices and process improvements
Partner with cross-functional teams to develop priorities to ensure that all teams are properly trained in developed areas
Lead process implementation, vendor audits and vertical implementations and contribute to the long-term operational strategy and developments
Recruit, train and onboard members on the team both directly and partnering teams
Responsible for other projects as assigned on a regular or occasional basis
QUALIFICATIONS
Bachelor’s degree in business administration, or other related degree
7+ years experience in entertainment/live events industry
Proven ability to manage and develop cross-functional projects
Experience engaging senior-level management on various business concepts through identifying needs of stakeholders and working cross-functionally to drive successful implementation and delivery, tracking outcomes and evolving based on results
Proven ability to collect, synthesize, analyze and visualize complex sources of data to derive insights and form recommendations that improve operational efficiencies
Experience in operational process design, implementation and improvement
Organized and strong communicator with effective presentation and negotiation skills
Must have experience in project management and leading change management
Ability to take on multiple projects with executive stakeholders
Experience in database usage with platforms such as Airtable
Some travel may be required (economy)
WORK ENVIRONMENT
Must be able to tolerate loud noise levels & busy environments while on site at events
Must be willing to frequently travel to work events during holidays, evenings and weekend hours, as required, to meet deadlines and work events
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Hiring Salary Range: $90 ,000.00 - $115 ,000.00 USD
Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.