Address
Form of workTELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.
The Disability Insurance Branch (DIB) is looking a Staff Services Manager I Specialist to join our Workload Optimization Division ("Command Center") Team. The DIB administers the State Disability Insurance program, which includes Disability Insurance, Paid Family Leave, Non-Industrial Disability Insurance for state employees, and voluntary plans. The program covers 18 million workers, and provides financial stability to workers and their families in times of need. We strive to deliver timely benefit payments and quality service to all of our customers.
The Staff Services Manager I Specialist will function as the DIB WFM EDDNext Project Manager and will provide a broad range of document development, technical scheduling, budgeting, planning, monitoring, and analytical activities in the delivery and execution of the assigned department's projects. This includes coordinating, monitoring, and analyzing all phases of a project lifecycle including: Project Initiation; Project Approval; Project Plan(s), Specifications, and After-Action Review.
The Staff Services Manager I Specialist will manage the collaboration of work efforts with the Workload Optimization Division's DI EDDNext Project Team, briefs and advises the Staff Services Manager (SSM) III and supports the Command Center in the successful implementation of all tools implemented during all phases of the EDDNext Project.
Will consider candidates from all parts of California.
You will find additional information about the job in the Duty Statement .
Working Conditions
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-418616
Position #(s):
280-227-4800-976
Working Title:
WFM EDDNext Project Manager
Classification:
STAFF SERVICES MANAGER I $6,760.00 - $8,398.00
# of Positions:
1
Work Location:
United States
Telework:
Telework
Job Type:
Permanent, Full Time
Work Shift:
8:00 am - 5:00 pm
Work Week:
Monday - Friday
Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:
- Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
- Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/8/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Job Control # 418616
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Attn: Job Control # 418616
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other -
Current version of the State Examination/Employment
Application STD Form 678 (when not applying electronically), or
the Electronic State Employment Application through your
Applicant Account at www.CalCareers.ca.gov. All Experience
and Education relating - Statement of Qualifications -
A Statement of Qualifications (SOQ) is Required.
Please see "Statement of Qualifications Requirements" section for more information about the SOQ.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- At least 3 years experience communicating with internal and external stakeholders on complex research products, methodology, and/or reports.
- At least 3 years experience conducting complex data analysis and research.
- At least 3 years experience summarizing data analysis and writing memos, issue briefs, or reports.
- At least 1 year providing formal peer review or direction on a project to peer and/or junior staff.
- Experience in acting as a Project Manager or lead in large organizational efforts/projects.
- Experience in managing competing priorities and completing tasks in a timely manner.
- Demonstrated ability to be innovative and ability to apply new ways of thinking, solve problems, create new ideas and develop new approaches to optimize results.
- Excellent verbal, written, and interpersonal communication skills with the ability to communicate clearly to influence and drive strategic decisions across the organization.
- Knowledge of the policies and procedures of the Disability Insurance Branch.
Benefits Benefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.edd.ca.gov
Hiring Unit Contact:
Norma Kreider
(916) 890-7264
NormaIrene.Kreider@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 654-8434
EEOMail@edd.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.
The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing.
The SOQ is not a resume or cover letter. Resumes and/or Cover Letters do not take the place of an SOQ. Applications without the inclusion of an SOQ will be regarded as incomplete and will be removed from further consideration in the hiring process.
The SOQ will be a narrative addressing the questions listed below on how your experience, training, education and skills qualify you for the position. Please number your responses in order of the questions below. The SOQ must be no longer than two pages, single spaced and size 12 Arial font. Include your first and last name with the Job Control (JC) number at the top of each page. A Resume or Cover letter does not substitute for the SOQ.
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION:
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey
Merit System Principles
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
