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Form of workBroan-NuTone leads the Residential Ventilation industry with innovative products such as auto sensing range hoods, germ killing exhaust ventilation fans, and fresh air systems that include balanced & supply ventilation options, all supported by our award-winning customer excellence team. Broan-NuTone provides better quality of air for better quality of life. One of many companies within Madison Industries all doing our part to make the world safer, healthier, and more productive. Our employees are entrepreneurs who have a strong bias for driving bold action and trust each other to compete and win as a team.
Business Job Title: Inside Sales Associate (ISA)
Job Summary:
Experience a high-energy, fast-paced work environment that's both competitive and rewarding as you grow sales of Broan Genuine Parts™ products by understanding and partnering with key distribution customers, identifying new distribution customers, and providing a positive customer experience.
The primary objective of the Inside Sales Associate is to own and grow key customer relationships throughout the USA to achieve annual sales and share growth objectives for the Direct-to-Consumer business segment. The Inside Sales Associate can effectively identify customer needs to drive Broan product penetration into focused areas of growth. The candidate maintains market intelligence (competitor, customer, Broan/External), implements effective processes to keep Marketing/Engineering current and/or ahead of the competition, and works closely with the Regional Managers, Territory Managers, Agency Representatives, Market Influencers, and Channel Management.
Job Responsibilities:
- Develop and implement strategies to drive profitability and provide strategic direction based on customer needs.
- Manage and serve as the primary point of contact for assigned accounts while growing these accounts YoY to achieve quarterly quotas by expanding existing sales
- Prospect and convert leads (new customers / sales opportunities) through the inbound lead process and outbound cold calling (to/from) potential customers to determine next best steps.
- Maintaining and expanding database of
- Understand customer needs and requirements that strengthen the overall LTV of the
- Ability to retain product information and speak effectively regarding features/benefits/applications to potential customers by performing effective online Product knowledge demos to
- Record detailed customer information such as facility information and reaction to the call in
- Collaborate within Broan teams: Sales, Marketing, Customer Care and Finance.
- Make or receive phone calls to/from potential clients and determine next best
Job Requirements:
- Bachelor’s degree, preferably in Business or equivalent experience.
- 1 to 3+ years of previous experience in an Inside Sales role – preferably in a sales organization.
- Proven self-starter with a strong work ethic, motivated attitude to multi-task, hunter mentality, love of sales, and the drive to get out in the field and support existing business and/or pursue new business daily.
- Highly motivated, disciplined, organized, detail-oriented, demonstrated problem-solving and analytical skills.
- Excellent people skills; effective communicator with strong written and verbal skills.
- Relentless positive attitude and willingness to help.
- Strong administrative skills (i.e. Salesforce (CRM), excel, word, power-point, mapping software) that include experience with Salesforce for project tracking and customer analysis is a plus.
- Foster understanding of and adherence to sales processes and policies.
- Demonstrated proficiency in managing analytically rigorous initiatives.
- Intellectually curious with an understanding the goal is to make the business grow.
Physical Requirements:
- Ability to spend 80% of daily activity on the phone and online. Seated, standing, etc.
- Ability to overnight up to 20% for Broan events and customer meetings.
- Ability to work remote (home office) / onsite.
- Ability to lift to 25 lbs. periodically.
