Address
Form of workThe Inside Sales Representative will:
- Backup the Sales Coordinator when necessary to accommodate increased market demand/volume or when the Sales Coordinator is on PTO.
- Work with the Business Analyst to complete weekly, monthly and quarterly requirements for key business processes (backlog, SIOP inputs, forecast/plan inputs).
- Work with Sales management to provide insights into the sales funnel and market opportunities
- Communicate with customer, making outbound calls to potential and assigned customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities
- Being a resource for customers, sales and dispatch personnel, and operations to address product quality, availability, and end-use questions
- Monitoring and providing insights into market trends and key up-coming projects
- Managing key Opportunities by assisting the sales team in collecting project and product information, assisting in preparing the quote, and managing necessary paperwork.
- Manage assigned customer accounts
- Sales Coordination
- Route all RFQ/RFP for projects to appropriate Outside Sales Representative (OSR)
- As sourced from website, emails, or phone call, qualify opportunity and determine appropriate Martin Marietta representation, whether handle or route to OSR or Area Sales Manager (ASM).
- Sales
- Generate new sales opportunities through
- Inbound lead follow-up and outbound cold calls and emails
- Research accounts, identify key players, generate interest and develop remote rapport with customers
- Responsible for
- Credit customers with 5000k tons or less of annual sales
- Drive superior customer satisfaction through assisting with product needs, selection, potential alternatives, credit application requests, customer qualification, and dispatch process
- Administrative
- Review and approve daily tickets for your customers and sales orders
- Assist with development of weekly/monthly sales reports as needed to improve quote and sales insights
- Outside Sales & Logistics Support
- Assist Outside Sales Representative (OSR) and Logistics:
- While it's the OSR's responsibility to manage their customers' sales orders, assist when requested to ensure timely and accurate customer service and to aid in correct dispatching or billing.
- Handling urgent calls, emails, and messages for OSR if the sales rep is not available.
- Serve as a liaison between sales and dispatch to ensure sales order, dispatch, and ticketing accuracy
- Support Western Division Aggregate sales team (CO, WY, UT, WA) as needed to ensure timely completion of both internal and external requests
Requirements
- Strong phone presence and experience dialing dozens of calls per day
- Excellent MS Office skills (Excel, Word, Outlook)
- Experience working with CRM (JDE)
- Excellent verbal and written communications skills
- Strong listening skills
- Strong organizational skills
- Ability to multi-task, prioritize, and manage time effectively
- Strong team player
Education/Experience/Requirements:
- Associates or Bachelor's degree in business/marketing, construction management or related discipline preferred
- Minimum 0-3 years sales experience (aggregates industry or related field preferred but not required), administrative and/or customer service experience
- Bilingual preferred.
