Inside Sales Representative

JOB DESCRIPTION

POSITION:Inside Sales Representative
STATUS: Non-Exempt
REPORTS TO: Sales Manager

RESPONSIBILITIES:
This individual will interface with Cable Connection customers and potential customers, providing order status, return authorizations, and general customer support

PriorityAssigned Activity

1. Provide customers with accurate and timely quotations

2. Generate detailed work orders

3. Assist Outside Sales Reps with quotes, follow-up and general customer service

4. Follow through with commitments to customers

5. Generate RMAs as required

6. Assist customers with technical support

7. Generate new accounts through telemarketing and lead follow up

8. Participate in Company tradeshows.

ASSESSMENT:
The individual’s assessment will be based on the quality of service provided to CABLE CONNECTION customers, their support of the Outside Sales Representatives and their ability to accurately process sales/work orders.

EDUCATION/EXPERIENCE:
AS or Equivalent Experience of 2-3 yrs in sales support.
One to three years experience as a Technical Support, Sales Support or Customer Service
Representative in a technical field.

SKILLS:
Must be able to read cable drawings and specifications. Must have exceptional phone skills and be computer literate. Must be a team player that is committed to excellence and to servicing customers’ needs.

1

Work Remotely

• No

Job Type: Full-time

Pay: $26.00 - $31.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Preferred)

Work Location: In person