Inside Sales Manager

Are you energized by working with people? Do you have a strong sense of urgency? Do you have a passion for selling? Are you looking to get into the booming world of real estate? Are you an experienced Real Estate Inside Sales Agent (ISA) Manager who’s a whiz on the phone and has a background in hiring, training, and managing a team of Inside Sales Agents? If so, we want to speak with you today!

Michelle Humes Group is a mission-driven company disrupting the real estate industry with a unique business model that combines strategic partnerships, cutting-edge marketing and lead generation, lead follow-up, and qualification. You won’t want to miss it, so this is a unique opportunity.

We are quickly expanding and seeking a budding star to join our team for this key position to lead our team of US and international callers. This is a full-time position. 

Compensation:

• $60,000 - $75,000 Expected First-Year Earnings
• Bonus potential
• Paid Time Off
• Growth Potential

***This is an in-office position***

Responsibilities:

Team Management and Leadership:

• Manage a team of Real Estate Inside Sales Agents (ISAs) by overseeing their daily activities, communication, scheduling, and overall performance.
• Provide guidance, mentorship, and continuous support to ISAs, fostering a collaborative and success-driven environment.

Lead Generation and Conversion:

• Take ownership of the lead generation process, systematizing the conversion process for optimal effectiveness and business growth.
• Qualify incoming leads generated and assign them to the appropriate Inside Sales Agents or field agents, ensuring prompt follow-up and exceptional customer service.
• Systematically follow up with prospects through various communication channels, such as email, phone calls, etc., to maintain a steady flow of qualified real estate leads.

Training and Skill Enhancement:

• Conduct comprehensive training sessions for ISAs to elevate their skills in real estate qualification calls, script utilization, objection handling, and overall call quality.
• Implement 'mock' call scenarios to assess and enhance the phone-based capabilities of ISAs, providing targeted feedback for improvement.

Quality Assurance and Performance Management:

• Establish and maintain a high standard of call quality through a quality assurance process, including call analysis, scoring, and providing constructive feedback for continuous enhancement.
• Conduct regular 1:1 feedback sessions with ISAs to discuss performance, address concerns, track results, and ensure consistent improvement.

Lead Generation Strategy and Reporting:

• Collaborate with the management team to develop and refine lead generation strategies, aiming for continuous improvement and increased success.
• Monitor and record sales metrics, compiling accurate monthly and quarterly reports to showcase progress toward company objectives.
• Participate in management meetings, sharing insights, updates on team performance, and contributing to strategic discussions.

Expansion and Professional Development:

• Identify potential business opportunities within targeted regions, devising effective strategies to enhance lead generation and expand the client base.
• Cultivate a culture of professional growth within the team, guiding ISAs toward achieving their goals and nurturing their skills.
• Lead by example, demonstrating a strong work ethic, a positive attitude, and an unwavering commitment to excellence in lead generation, customer service, and team leadership.

Accountability and Continuous Improvement:

• Conduct regular accountability meetings to track progress, address challenges, and identify opportunities for growth.
• Provide ongoing feedback to ISAs and collaborate with the team to develop strategies for continuous improvement and achieving greater levels of success.

Qualifications

• Achiever with a competitive drive and strong communication skills for client and team interaction.
• Tech-savvy CRM expert efficiently managing leads and progression tracking.
• Lead generator with a passion for converting prospects into valuable appointments.
• Inspirational leader fostering collaborative team culture and proven track record.
• Effective time manager adeptly handling lead flow and follow-up.
• Real estate background enhancing industry understanding.
• Seasoned ISA leader with 4+ years’ experience and deep market knowledge.
• Charismatic communicator skilled in phone sales leadership.
• Empathetic manager delivering constructive feedback with compassion.
• Proficient meeting facilitator nurturing team engagement and culture.
• Analytical problem-solver adept at devising effective solutions.
• Tech-proficient with modern tools and the ability to multitask in fast-paced environments.
• Bilingual in English (Spanish proficiency) with a well-equipped home office.
• Committed to maintaining a productive, distraction-free work environment.

Compensation

$60,000 - $75,000 Expected First-Year Earnings

About Michelle Humes Group

The Michelle Humes Group is a top-producing real estate team in the Peachtree City, GA area. We are building a fun, dynamic, and driven culture for sales agents who want team support with leads, appointments, staff support, and coaching for success.