Inside Sales Manager - HCM Solutions

The Inside DSM is accountable for managing a sales territory, hiring, and developing ISRs and implementing a territory sales plan leveraging high velocity selling motions. This position focuses on coaching and developing sales talent, creating a demand generation plan to achieve quota and driving operational excellence with KPIs and continuous improvement plans. This role focuses on [HCM products in the Core Sales, Human Resource Service Sales, and Major Market Sales] organizations but can refer to other business units. Various career paths exist, potential roles: Field Sales Manager, Lead Generation Director, PEO Inside Sales Manager, Inside Sales Director, and other leadership roles

• Responsible for leading HCM Inside Sales team.
• Manages the achievement of corporate objectives and sales quotas, within budgeted financial guidelines.
• Recruits, interviews, and hires job applicants and conducts performance reviews, coaching, and mentors Inside Sales representatives to enhance their selling skills and ensure consistency. to improve sales representative performance. Initiates, participates in, and supervises on-going training of assigned sales representatives in technical knowledge, competitive knowledge, and sales skills knowledge.
• Manage and supervise daily activities and KPIs of the Inside Sales team and directs sales staff in meeting or exceeding Paychex corporate goals. Monitors attainment versus forecast and takes corrective action when necessary.
• Identify potential management candidates and bring them to the attention of the Zone Manager – the ISM is accountable for the promotion path of their reps.
• Projects a positive image in representing the corporation to clients and the community.
• Ensures accuracy of weekly activity reports, audits commission and expense reports.
• Fosters a culture of proactivity, resilience, and accountability.