Inside Sales Consultant (Work from Home)

Ansafone Contact Centers is a 24/7/365 call center service provider and telephone answering with over 50 years of industry experience that has clients in various industries such as healthcare, education, banking, and retail just to name a few. Our business begins by understanding the goals of our clients and what our customers expect from our services. From there, it's all about providing customer- centric solutions that remain unparalleled in the industry today. Many of our clients are considered essential services businesses which has allowed us to not only remain fully operational during the pandemic, but we have been so fortunate to be able to continue to grow our business.

Here at Ansafone we are building a team of individuals that collaborate with each other to create and maintain a culture that reflects our core values of: Customer Focused, Acts of Kindness, Teamwork, Continuous Improvement, Have Fun and InTegrity. (CATCH IT!)

This role offers an hourly base rate plus commissions. The position reports directly to our Manager of Client Experience.

You will be responsible for the following which includes but is not limited to:

• Meet and exceed KPIs (e.g., customer calls, talk time, initiated contracts, etc.)
• Closing sales and achieving or exceeding assigned sales targets using Salesforce CRM.
• Understanding customers’ needs in order to deliver customized solutions to new and existing customers.
• Deliver presentations and demonstrate products to customers.
• Negotiate and use persuasion skills to overcome objections.
• Participate in sales meetings and ongoing sales and marketing training.
• Provide daily recap of results and accomplishments.

What we Offer:

• Hourly pay rate plus commissions
  • PTO
  • Medical, Vision and Dental
  • Company matching 401K plan
  • Employee Assistance Program
  • Company provided equipment

Required Knowledge/Skills/Abilities/Qualifications

• Excellent sense of accuracy.
• Proficiency with MS Office Suite and Salesforce CRM
• 1-3 years’ experience in Sales and/or outbound Call Center experience preferred.
• Exceptional customer service, listening, communication, and negotiation skills.
• High School Diploma/GED

Experience

• 1 - 3 years: years’ experience in Sales and/or outbound Call Center experience

Education

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)