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SalaryOnline Customer Engagement Expert - The Huffaker Group/Silver Bullet Lead Services - Work From Home
As an Online Customer Engagement Expert at The Huffaker Group/Silver Bullet Lead Services, you will have the opportunity to engage with our online customers to help inform and support the needs of today's digital consumers! Leads are provided by The Huffaker Group/Silver Bullet Lead Services.
We are seeking someone with grit! Our ideal candidate is hungry, humble, and aware!
The right candidate will be driven, accountable, a team player with a positive attitude, and will be able to provide incredible client care.
You will be involved in all aspects of the process of cultivating, setting appointments, and managing leads in our contact management database system. Your primary goal is to understand the customer's needs and match them to a local real estate professional for an in-person or virtual consultation.
We provide all training and coaching necessary to successfully perform at a high level.
Structured schedule with days/times that work for you.
Casual dress code and 100% hybrid work options.
Job Responsibilities:
- Occasional nights and weekends required
- Prospect new business daily
- Become a pro in scripting
- Understanding personality types and how to read them
- Manage new leads each week and work through existing leads to convert into 6-10 buying and or listing appointments weekly
- Manage contact database system
- Willing to be held accountable for goals/results
- Attend training and establish daily role-play partner activities
- Willing to learn new markets
- Flexible scheduling from 7 am -9 pm CST with one weekend per month. Scheduled accordingly
Job Qualifications:
- Must have detail-oriented skills and be able to follow a schedule
- Results-oriented and a high achiever
- Superior sales and customer service
- Growth minded attitude
- Comfortable on the phone 6 hours per day
- Can operate in a fast-paced work environment
- Desire to grow in a big business
- A RE license is not required but would be a plus
- An eye for detail and exceptional customer awareness
- A quick learner
- The desire for work/life balance
- Brings solutions to problems when presented to the team
