Address
Form of work- Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.
- Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
- Initiates telephone calls to customers to generate sales to achieve a projected sales goal.
- Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.
- Provides accurate and complete material take offs of single/multiple family home projects.
- Provides technical assistance to drafting and engineering as required.
- Analyze and size various lumber products using appropriate software.
- Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and a availability.
- Codes and inputs customer orders, pricing information and additional data into the computer system.
- Creates accurate and complete invoices, work orders, and sales tickets.
- Maintains stock levels on the sales floor and in the stockroom.
- Operates and balances cash register daily.
- Research credits, returns, and late payments as needed.
- Works with outside sales representatives to ensure customer satisfaction.
- Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
- Minimum education required: High School Diploma
- Minimum experience required: 1-2 years in building material industry with extensive knowledge of product and application.
- Good interpersonal and customer relations skills
- Strong verbal and written communication skills
- Strong customer service skills
- Knowledge of basic sales techniques and concepts
- Strong attention to detail
- Knowledge of business math
- Knowledge of company products, production processes and product standards
- Knowledge of building materials, applications, related equipment, and/or construction industry.
- Familiar with inventory and inventory control.
- Ability to operate computer, calculator & cash register.
- Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
- Must be able to drive and walk throughout yards, plants, and offices.
- Subject to both typical office environment and outside locations with temperature and weather variations.
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
- Must be able to stand and walk frequently throughout the day.
In addition to the base wage listed, team members are also eligible to earn an additional incentive subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the incentive varies based on the terms and conditions of the locations' active incentive plan for the respective year.
Full-Time Team Members are eligible for company benefits, including Three Medical plan options Dental & Vision Critical Care Accident & Hospital insurance
Flexible Spending Accounts for Health & Dependent Care Health Savings Account 401(k) with company match Vacation & Sick Time Paid company holidays
Company Paid Life & AD&D Supplemental Life Short & Long Term Disability Bereavement Paid Parental Leave Team Member Assistance Program
All benefits are subject to change pursuant to state and federal guidelines.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
EEO THE LAW - English/Spanish
EEO IS THE LAW - SUPPLEMENT - English/Spanish
Pay Transparency Provision - English/Spanish
- Job Family SLSMKT
- Pay Type Hourly
- Hiring Rate $18.00
