Infrastructure Technician II

Experience Requirements:

• 3+ years of combined experience in a Field Support Technician and/or Infrastructure Technician role (or similar)
  • Installing & troubleshooting copper cabling & fiber jumpers
  • Basic network/desktop trouble shooting
  • Install VOIP phones
  • Familiarity with ticketing systems (i.e. ServiceNow)

Other Qualifications, Skills & Certifications:

• Preferred:
  • CNET CNCI,
  • BICSI Installer (INST1),
  • BICSI Installer 2 copper/fiber (INSTC/INSTF)
  • BICSI Technician (TECH)
  • Manufacturer certifications
• Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable.
• Ability to communicate well and represent Black Box in client meetings and interactions
• Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
• Advanced knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
• Advanced knowledge of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
• Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
• Ability to install cable pathways, conveyances (e.g. ladder, trays, support systems)
• Knowledge of through-wall penetration systems
• Ability to carry up to 30 lbs. and lift up to 50 lbs.
• Ability to climb ladders and work from heights