Information Technology Technician (Hourly City Worker)

Highlights

• Join an innovative and collaborative Information Technology team
• Excellent learning opportunity for computer troubleshooting skills
• Ability to learn and enhance your customer service skills

Description

The City of Thousand Oaks has an excellent opportunity for a temporary part-time position with the Information Technology Division of the Finance Department . This schedule is flexible and will not exceed 29 hours per week or 1,000 hours in a fiscal year (July 1st to June 30th).

Primary Responsibilities

Support IT Division management and technical staff with various IT HelpDesk support issues including hardware, software, Internet, and telecommunications issues.

• Install, diagnose, repair and maintain PC equipment, peripherals, and related software
• Troubleshoot software and hardware problems
• Prepare PCs for installation by imaging and configuring Windows PCs
• Assist with system upgrades Citywide as workstation patches and/or updates are applied
• Assist with the disposal of surplus equipment to e-Waste programs
• Participate in annual physical inventory of PC workstation and related equipment
• Work a flexible schedule between the hours of 7:30 a.m. and 5:30 p.m.

Ideal Candidate

• Solid desktop technical skills
• Knowledge of Windows operating systems, hardware, upgrades, and new workstation setups
• Proficiency in MS Office applications
• Ability to life and carry hardware and peripherals
• Ability to promote and maintain effective customer service relations
• Ability to work well with others and be a team player
• Excellent communication skills both oral and written

QUALIFICATIONS:

A valid class C California driver’s license is required.

TIMELINE:

April 15, 2024

: April 17, 2024

Virtual

May 1, 2024

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• Flexible schedule
• Retirement plan

Schedule:

• Monday to Friday

Work Location: In person