Information Technology Specialist (Contractor Role)

The job duties of an IT (Information Technology) Specialist can vary depending on the organization and its specific needs. However, here are some common responsibilities associated with IT technician roles:

1. Hardware Installation and Maintenance:

• Install, configure, and troubleshoot computer hardware components such as CPUs, RAM, hard drives, and peripherals.
• Conduct regular maintenance and upgrades of hardware devices.

2. Software Installation and Support:

• Install, upgrade, and configure operating systems and software applications.
• Provide technical support for software-related issues, including debugging and resolving problems.
• ESET
• LanSweeper
• Azure Virtual Desktop
• LogMeIn Complete
• O365 Administration
• Azure Active Directory Administration
• On Prem Active Directory Administration

3. User Support and Training:

• Provide technical assistance to end-users, addressing hardware and software issues.
• Conduct training sessions for users to enhance their understanding of IT systems.

4. Data Backup and Recovery:

• Develop and implement data backup strategies to prevent data loss.
• Execute data recovery procedures in the event of system failures or disasters.

5. Troubleshooting and Problem Resolution:

• Diagnose and resolve technical issues reported by users.
• Investigate system malfunctions and implement solutions to prevent future problems.

6. Documentation:

• Maintain detailed documentation of IT systems, configurations, and procedures.
• Create user manuals and guides for IT-related processes.

7. Collaboration with IT Teams:

• Work closely with other IT professionals, such as network administrators and system analysts, to achieve organizational IT goals.

8. Stay Updated on Technology Trends:

• Keep abreast of the latest developments in IT and recommend upgrades or new technologies to enhance organizational efficiency.

These duties can vary, and in larger organizations, IT technicians may specialize in specific areas such as network support, security, or desktop support. It's essential for IT technicians to have strong problem-solving skills, good communication skills, and the ability to adapt to evolving technologies.

Job Type: Contract

Pay: $25.00 - $30.00 per hour

Work Location: Remote