Address
Form of workSalary : $117,956.80 - $163,363.20 Annually
Location : Orange County, CA
Job Type: Full-Time Regular
Job Number: 8357TTC-0324-074(O)
Department: Treasurer/Tax Collector
Opening Date: 03/21/2024
Closing Date: 4/11/2024 11:59 PM Pacific
CAREER DESCRIPTION
INFORMATION TECHNOLOGY MANAGER
(Technology Services Manager)SALARY INFORMATIONSalary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately.
TREASURER-TAX COLLECTOR
The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County.
For more information on the Treasurer-Tax Collector, click here.
For more information on the County of Orange, click here.
THE OPPORTUNITY
The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our Information Technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our Information Technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive.
Further responsibilities may include assisting with any of the following:
DESIRABLE QUALIFICATIONS & CORE COMPETENCIESThe ideal candidate will possess at least five (5) years of progressive Information Technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing Information Technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required.
OR
Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required.
A Bachelor's degree in computer science, Information Technology, or related field may substitute for one (1) year of the required experience above.
A Master's degree or higher in computer science, Information Technology, or related field may substitute for two (2) years of the required experience above.
In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies:
Technical Experience | Technical Knowledge
MINIMUM QUALIFICATIONSClick to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position.RECRUITMENT PROCESS:
Human Resource Services | Application Screening (Refer/Non-Refer)
Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview | Oral Exam (Weighted 100%):
Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference:
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click to see the latest guidance for more details.
Email NotificationEmail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com
Frequently Asked Questions
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at .
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click for information about benefits offered to County of Orange employees.
01
Please select the option that is most applicable to your experience.
Location : Orange County, CA
Job Type: Full-Time Regular
Job Number: 8357TTC-0324-074(O)
Department: Treasurer/Tax Collector
Opening Date: 03/21/2024
Closing Date: 4/11/2024 11:59 PM Pacific
CAREER DESCRIPTION
INFORMATION TECHNOLOGY MANAGER
(Technology Services Manager)SALARY INFORMATIONSalary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately.
TREASURER-TAX COLLECTOR
The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County.
For more information on the Treasurer-Tax Collector, click here.
For more information on the County of Orange, click here.
THE OPPORTUNITY
The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our Information Technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our Information Technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive.
Further responsibilities may include assisting with any of the following:
- Oversee the day-to-day operation and maintenance of the TTC Information Technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections).
- Recommend, review, maintain, and enhance policies and procedures for Information Technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records.
- Recommend and manage the integration of Information Technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems.
- Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources.
- Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems.
- Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI).
- Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas.
- Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIESThe ideal candidate will possess at least five (5) years of progressive Information Technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing Information Technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required.
OR
Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required.
A Bachelor's degree in computer science, Information Technology, or related field may substitute for one (1) year of the required experience above.
A Master's degree or higher in computer science, Information Technology, or related field may substitute for two (2) years of the required experience above.
In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies:
Technical Experience | Technical Knowledge
- Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.).
- Knowledge of the Information Technology structure, processes and procedures.
- Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses.
- Knowledge of data management systems and database administration, including experience with design, implementation and maintenance.
- Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions.
- Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades.
- Provide technical guidance, training and support to the divisions on the use of Information Technology systems and processes.
- Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner.
- Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus.
- Setting high standards for quality work and responsiveness in providing Information Technology services, which drive the core programs for the TTC.
- Adjusting priorities to respond to pressing and changing demands.
- Recommending strategic judgments and evaluating the impact of Information Technology decisions while focusing on cost effectiveness and efficiency
- Developing strategic, tactical, and operational Information Technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC.
- Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities.
- Planning, organizing, and implementing projects to meet established timeframes with accurate data.
MINIMUM QUALIFICATIONSClick to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position.RECRUITMENT PROCESS:
Human Resource Services | Application Screening (Refer/Non-Refer)
Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview | Oral Exam (Weighted 100%):
Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference:
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click to see the latest guidance for more details.
Email NotificationEmail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com
Frequently Asked Questions
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at .
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
- Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click for information about benefits offered to County of Orange employees.
01
Please select the option that is most applicable to your experience.
- Five (5) years of pro...
