Responsibilities:
- Provide support on our corporate IT Helpdesk
- Install new printers/copiers/plotters and other office equipment
- Install and support enterprise applications
- Perform data maintenance and data archiving
- Assist with office moves/expansions
- Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
- Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
- Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
- Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
- Ability to understand Windows 10 and configure and troubleshoot PC level problems
- Ability to understand basic Windows Active Directory; user accounts and security groups
- Strong communication, written, and customer service skills
- High aptitude and willingness to learn new technologies
- A self-starter that can work with minimal supervision; highly organized
- Travel (driving) to other offices within the region as needed