INFORMATION SYSTEMS & SERVICES ADMIN - 48001633

Requisition No: 824394 

Agency: Department of Education

Working Title: INFORMATION SYSTEMS & SERVICES ADMIN - 48001633

 Pay Plan: SES

Position Number: 48001633 

Salary:  $49,983.96 - 55,324.56 

Posting Closing Date: 03/18/2024 

Total Compensation Estimator Tool

Florida Department of Education

Technology and Innovation

Information Systems & Services Admin

Location: Tallahassee, FL

Pay Range: $49,983.96 - 55,324.56

"Employment is contingent upon successful completion of a level 2 background screening pursuant to Chapter 435, Florida Statutes."
 

Florida Department of Education Mission Statement

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.  

The FDOE's mission for Florida's Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.
Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida's students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.
 
FDOE's goal is to hire individuals to provide:
1.    Higher Student Achievement
2.    Seamless Articulation and Maximum Access 
3.    Skilled Workforce and Economic Development
4.    Quality Services
 
Florida Department of Education (Agency website)

Job Summary: 
This position is a non-technical position and serves as the Audit Lead in the Division of Technology and Innovation's Quality Assurance Unit. It is responsible for coordinating internal and external audits, reviewing operational procedures to ensure compliance with industry technology standards and/or legal and regulatory requirements, using judgement to determine whether strategies are adequate to prevent reoccurrences based on the risk assessments of specific area of concern, preparing reports summarizing audit findings and recommendations for corrective action, communicating findings from audits to and from management, and following up after audit responses to ensure compliance and follow-through. Research includes the cross-referencing of various Florida Cybersecurity Standards and identifying compliance issues. 

This position requires strong organizational skills and the ability to meet deadlines with quality work. Additionally, the applicant must possess critical thinking and analytical abilities to perform well both independently and as a team player and be able to lead projects to completion. The ideal candidate should have a proven track record of success in the audit/inspection/compliance sector or related fields, as well as the ability to evaluate the effectiveness of internal controls. Preference will be given to those who have proven experience in information technology (IT) and management INFORMATION SYSTEMS (MIS) or an auditing/compliance. 

Agency Values:
The employee must be productive under timeframes, balance multiple priorities and maintain goal-directed behavior and performance. Attendance is an essential function of this position. Employee is expected to demonstrate, model, and reinforce the agency's fundamental values of quality, fairness, cooperation, respect, commitment, excellence, honesty, and teamwork. The employee must interact courteously with others. The employee's performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Employee is expected to demonstrate knowledge, skills, and ability to prepare, provide, and disseminate quality products representative of the Department's commitment to quality, efficient services, and practices. 

Perform other duties as required or assigned. 

Requirements
Bachelor's degree is business administration, management, economics, computer science, programming, information technology or a related field from an accredited college or university.

Experience as described about can substitute on a year-for-year basis for the required college education. 

Gather information needed to do the job - Observe, receive, and otherwise obtain information from all relevant sources. 

Collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of business operations. 

Make decisions and solve problems - Combine, evaluate, and reason with information and data to make decisions. These processes involve making decisions about the relative importance of information and choosing the best solution. 

Provide consultation and advice to others - Provide consultation and expert advice to end users, supervisors and fellow workers. 

Communicate with other workers - Provide information to end users, supervisors and fellow workers. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Maintain a professional attitude - Effectively manage time, display leadership, act in an ethical manner, show tenacity and determination, act and think creatively, appreciate diversity, focus on customer satisfaction, manage conflicts effectively and display emotional intelligence. 

Dependability and reliability - Being punctual, remaining productive, giving attention to detail and being able to manage and work assignments with little supervision. 
Maintain confidentiality - Remain informed of laws and regulations, don't share information with people who do not need it, keep written information in a safe place and not gossiping. 

Skills, Duties and Responsibilities:
Excellent analytical and problem-solving abilities to identify and fix security risks. 
Team working skills to develop security solutions in collaboration with other IT professionals.
Ability to assess the department's security measures to identify any weak points. 
Ability to prioritize security coverage to ensure that strategically important data, such as personally identifiable information (PII), receives the highest levels of protection. 
Ability to develop policies that encourage secure employee work habits that protect data. 
Ability to provide information security training for employees. 
Proficient in procedures and automated processes to monitor the status of computers and networks. 
Knowledge of problem-solving techniques. 
Knowledge of IT security principals and best practices. 
Knowledge of storage and data protection concepts. 
Knowledge of contract management.
Knowledge of current software/hardware products and technologies. 
Fundamental knowledge of router, switches and networking technologies. 
Ability to communicate effectively with peers, supervisors, and users. 
Ability to analyze and interpret technical data. 
Ability to communicate technical information effectively, verbally and in writing. 
Ability to write and implement security related policies. 
Ability to understand and apply rules, regulations, policies and procedures. 
Ability to work independently and in a team environment. 
Ability to receive and carry out work assignments in a timely manner. 
Attention to detail and consistency of work assignments in a timely manner. 
Ability to communicate effectively. 
Ability to effectively collect data and show deductive reasoning skills. 
Ability to plan, organize and coordinate work assignments. 
Ability to give attention to detail, spot errors quickly and maintain focus when working on long tasks. 
Ability to answer calls and emails in a reasonable timeframe. 
Keep up-to-date technical certifications. 

Preference: 
Experience working for or with a Government Agency. 

Note: 
This position works in a fast-paced environment with shifting priorities. You will be expected to manage multiple tasks and prioritize effectively. 
This is a full-time position with work hours from 8 a.m. to 5 p.m. weekdays. You may periodically be required to work beyond normal work hours to meet a deadline. 
 

Benefits of Working for the State of Florida:
   Annual and Sick Leave Benefits
Annual Leave - All Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment. 
Sick Leave - Select Expemt Service employees shall be credited with 104 hours of sick leave upone appointment. In subsequent years, the annual allotment is credited on the anniversary date of initial appointment. 
   Nine paid holidays and one Personal Holiday annually; 
   State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options. 
   Retirement plan options, including employer contributions (www.myfrs.com)
   Flexible Spending Accounts
   Tuition waivers;
   And more!

Position Location:
This position is located at our headquarter location at 325 West Gaines Street, Tallahassee, FL 32399.

Application Information & Requirements:
Candidate Profile (application) must be completed in its entirety. Your packet may be held up at the final review step if you are missing the below items:

   Work History (entered with the most recent/current listed first)
- Any and all State of Florida jobs 
- Any and all Florida University jobs
- All periods of employment from high school graduation. 
- Periods of unemployment
- Gaps 3 months or more
- Education 
- Volunteer Experience
   Include supervisor names and phone numbers including current place of employment. 
   *Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. 
   Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
   It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will convert to your official application. 
   If claiming Veteran's Preference, candidate MUST attach supporting documentation (DD214). 
   If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. 
   All documentation is due by the close of the vacancy announcement. 
 

Background Screening Requirements 
It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. 

All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening. 

No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. 

Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checked through the Florida Department of Law Enforcement, and federal criminal records checked through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies. 

It is the policy of the Department of Education to give preference to eligible veterans and the spouses of veterans in appointment and retention in positions of public employment. 

The Department of Education is an Equal Opportunity Employer/Affirmative Action Employer. 

Selective Services System (SSS)
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.