Industrial Field Service Technician

About Wood-Mizer:
Wood-Mizer is the world's largest manufacturer of portable sawmills, with over 100,000 mills sold in more than 100 countries. Wood-Mizer provides forestry and timber professionals around the world with a complete line of narrowband portable and industrial sawmills, wideband sawmilling equipment, resaws, edgers, kilns, molders/planers, firewood processing equipment, pallet recycling equipment, material handling equipment, bandsaw blades, and blade maintenance equipment.
Our Culture and Values:
Wood-Mizer is dedicated to customer and employee-owner success, putting compassion and faith at the heart of the business, and committing to providing high-quality equipment that makes a positive difference in people's lives. Wood-Mizer is a 100% employee-owned company that believes every mill owner is an extension of our Wood-Mizer family - a philosophy that makes both our customers and employee-owners feel at ease.
What Makes Wood-Mizer Stand-Out:
Wood-Mizer believes that investing in people is an investment in the future. As a result, we provide a variety of benefits to ensure that our employees-owners are healthy and happy so that we can all grow, learn, and innovate together.

• Equity: Through our ESOP, you can become a 100% owner and receive Wood-Mizer stock (Employee Stock Ownership Plan).
• Retirement: Matching funds in a 401k.
• Bonuses: Discretionary Bonus available monthly.
• Pay Options: We provide several methods for receiving biweekly payments, as well as the option for Wages On-Demand, which allows you to receive earned wages on a daily basis.
• Paid Time Off: PTO accrual begins with the first paycheck, with immediate eligibility for paid holidays, personal marriage, birth/adoption, and other events.
• Insurance: Health, dental, vision, life insurance paid by the company, supplemental life insurance, and short- and long-term disability are all available.
• Workplace Giving Programs: Employee-owners who serve the community/those in need through monetary donations and hands-on work are eligible for a variety of benefits.
• Tuition Reimbursement: Wood-Mizer offers a generous tuition reimbursement program to help you achieve your long-term career goals.
• Annual Allowances: Employee-owners receive reimbursement for the cost of their own safety boots, safety glasses, and gym membership. Each year, they are also given money to spend on Wood-Mizer apparel and swag.
• Other Rewards: Companywide celebrations, company outings, complimentary coffee stations and fruit, gift cards for your birthday and anniversary, referral reward program, discounted shipping rate, and much more!

For more details about what Wood-Mizer has to offer, please visit our career's page at: https://woodmizer.com/us/About-Us/Careers
How You Will Spend Your Time
As an Industrial Field Service Technician, you will install machinery and equipment in industrial establishments using layout plans, blueprints, and other drawings, as well as repair, replace, and dismantle machinery and heavy equipment. You will determine the best location for machines, assemble machinery by welding, fitting bearings, aligning gears and wheels, and attaching motors and connecting belts according to the manufacturer's blueprints and drawings. You will assist in the startup and training of new systems, as well as analyze, locate, and repair technical field problems as requested by customer service calls or defects occurring in the field system or over the phone.
Things that are Important to Have
Below are some requirements for this role:

• Install new and used sawmilling systems 30%
• Troubleshoot and diagnose mechanical problems on new and used equipment in field and Troubleshoot High Voltage and Low voltage DC; up to 480 Volt AC 20%
• Install/Fit new and used single processing units into existing sawmilling systems 10%
• Train and assist with equipment operation in sawmill system start-ups 10%
• Document commissioning of equipment once installation is finished 10%
• Provides issue resolution and troubleshooting to our customers over the phone. 10%
• Field welding and fabrication 10%

Additional Responsibilities

• Maintain Safety policies (safety glasses, ear protection, steel toe shoes).
• 60% Travel is required. Weekends may be included. Travel will be mostly domestic but on occasion internationally.
• Keep the work area clean and orderly.
• Conduct product demonstrations for the Sales Dept. at Commercial/Industrial Shows.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:

• High School Diploma or GED Required
• Technical school completion is preferred

WORK EXPERIENCE:

• Experience in a mechanical type of FIELD SERVICE role or similar 1-3 Years
• Mechanical FIELD SERVICE role of material handling systems and equipment 1-3 Years
• Hydraulic system experience (troubleshooting and rebuilding components). 1-3 years

QUALIFICATIONS AND SKILLS:

• Strong background and experience in site preparation, equipment alignment and installation
• Ability and willingness to learn and adapt to new machines being installed or troubleshooting existing.
• Self-starter and self-motivated. Must be able to initiate and complete site work unsupervised.
• Must be a team player and able to work closely with engineers, project managers, sales, and customers alike.
• Resourcefulness in finding solutions to problems with regards to mechanical issues with equipment and able to communicate controls issues with controls specialists. Needs to be tenacious and not results oriented.
• Candidate should be able to lift a minimum of 50 pounds, repeatedly, and able to crawl and work in tight spaces (up to 50 lbs. by self)
• Ability to travel on short notice and to travel for extended periods of time. (60% travel position). Domestic and International. Extensive Travel required is extended stays.
• CAD Experience not required but nice to have.
• Excellent communication skills
• Excellent organizational skills.

If you want a career, not just a job, apply today and learn how Wood-Mizer employees are making a difference around the world and right here in Indiana.
Wood-Mizer offers equal employment opportunities to all employees and job applicants and prohibits all forms of discrimination and harassment, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.